Building Superintendent (Live-In) at OLD OAK PROPERTIES | CA | Rezi

Building Superintendent (Live-In) at OLD OAK PROPERTIES

Building Superintendent (Live-In)

OLD OAK PROPERTIES · CA

2 weeks ago

Building Superintendent (Live-In)

OLD OAK PROPERTIES · CA

21 days ago
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About the Role

Building Superintendents play an important role in ensuring our buildings are clean and presentable and our residents are always cared for. This position is responsible for maintaining the cleanliness of the buildings, completing basic building maintenance, and handling other tasks as required to ensure the building/campus is running smoothly. This role also provides a necessary supportive role to the building/campus to ensure after hours emergencies are handled in a quick and customer centric way.

Responsibilities

  • Maintain strong relationships with tenants to reflect superior customer service.
  • Ensure prompt service to tenants and prospective tenants.
  • Reasonably enforce the landlord’s rules and regulations.
  • Promote tenant retention by communicating effectively with existing residents and ensure, in close cooperation with the Property Management team, that resident issues are properly addressed.
  • Maintain the privacy and confidentiality of all resident information.
  • Follow the outlined schedule for the building/campus to ensure the common areas of the building are clean and presentable in a timely manner throughout your shift.
  • Assist other team members when required for light outdoor cleaning including garbage collection on the building/campus grounds.
  • Be available for afterhours cleaning emergencies when required.
  • Complete move-in and move-out inspections as scheduled and put the elevator on service to accommodate moves.
  • Support Maintenance Technicians with minor service work/maintenance in common areas (ex: light bulbs/fixtures; electrical face plates in hallways; door closures; ceiling tile replacement, minor carpentry repairs).
  • Accompany contractors to resident suites as required to provide access, ensure the work is completed, the area is cleaned, and the unit door is locked when work has been completed.
  • Support the Community Manager to set up and execute all resident engagement events as required.
  • Follow the outlined schedule for the building/campus to ensure the garbage and recycling bins are moved when required.
  • Assist other team members in maintaining the safety and security of the building and complete tasks such as snow clearing and sanding/salting entrances/ramps.
  • Work with the Community Manager to help ensure parking enforcement is carried out.
  • Work with Grounds and Maintenance Technicians to provide support as required.
  • Become familiar with and be able to handle core light maintenance items.
  • Know the location of water shut-offs within a building; follow building water shut-off guidelines and how to turn the water off to a unit in the event of a flood.
  • Handle basic plumbing duties including snaking clogged toilets or drains.
  • Be aware of core contractors to call in the event of an emergency such as a fire, flood, heating, or building security issue.
  • Act as first responders to all fire alarms or other security alarms to support emergency services and tenants.
  • Provide first level response to emergency calls from tenants (examples include: toilet or sink clogged; locked out of their apartment; smoke detector is in alarm; leaks, floods, or fire).

Requirements

  • One year experience as a Building Manager, Building Supervisor, On-Call Cleaner, or similar building assistant/management/cleaning position with on-call responsibilities.
  • High attention to detail.
  • Familiarity with building systems.
  • Ability to lift 50 lbs. regularly and move appliances (fridge or stove) if one is inoperable and must be changed.
  • Police clearance check.

Skills

  • Customer service
  • Cleaning
  • Basic maintenance
  • Plumbing
  • Emergency response
  • Communication

Location

  • Onsite

Work Type

  • Full-time
  • Rotating Shifts
  • On Call

Experience Level

  • 1 year experience

Salary/Compensations

  • Competitive wage structure

Benefits

  • Health and wellness benefits
  • Opportunities for subsidized professional development

About the Company

  • We demonstrate integrity in everything we do.
  • We keep our people, our customers, and our community as our priority.
  • We are a company where people want to be.
  • Certified Great Place to Work®.
  • A company that gives back to the local community.
  • A friendly, fun, and safe team-oriented work environment.
  • Old Oak is a quickly growing company.

Equal Opportunity

  • Old Oak is an Equal Opportunity Workplace committed to fostering a safe, healthy, and inclusive work environment.
  • We are committed to providing a fully accessible recruitment process.
  • Accommodations are available upon request.