Lead Product Manager, AI Hub at Infinitus Systems | CA, US | Rezi

Lead Product Manager, AI Hub at Infinitus Systems

Lead Product Manager, AI Hub

Infinitus Systems · CA, US

2 weeks ago

Lead Product Manager, AI Hub

Infinitus Systems · CA, US

21 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Lead Product Manager, AI Hub role.

Rezi rewrites your resume against Infinitus Systems's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Lead Product Manager, AI Hub posting at Infinitus Systems — free, in seconds.

About the Role

Infinitus is pioneering agentic communications to connect the healthcare system, reducing patient anxiety and increasing speed to treatment. The AI Hub is Infinitus’s AI-first platform for patient support, redefining how specialty pharmaceutical companies engage with patients. In this role, you will own the vision, strategy, and roadmap for the AI Hub, defining its evolution across every stage of the patient journey and balancing AI capabilities with operational excellence, safety, and human expertise.

Responsibilities

  • Own the vision, strategy, and roadmap for the AI Hub across the entire patient journey.
  • Define the AI-and-human operating model, specifying autonomous agent tasks and human expert routing.
  • Develop and execute the automation strategy, expanding AI capabilities while identifying areas needing human intervention.
  • Craft the commercial and customer story, translating market needs into a winning product strategy.
  • Provide cross-functional leadership across engineering, AI/ML, operations, implementation, clinical, and compliance teams.
  • Mentor other Product Managers to raise the team's overall standard.

Requirements

  • 5+ years in product management with ownership of a product line or portfolio.
  • Proven track record of setting product strategy.
  • Deep specialty pharma / patient support domain expertise, including hub services, PSPs, benefit verification, prior authorization, copay/financial assistance, and payor/PBM workflows.
  • Strong systems thinking, comfortable designing workflows integrating software and human operations.
  • Fluency with data, including defining metrics, owning dashboards, and making roadmap decisions based on evidence.
  • Proven ability to operate in a regulated, safety-first environment.
  • Senior cross-functional and executive-facing leadership experience.
  • Direct work experience with customers.

Skills

  • Product Management
  • Product Strategy
  • Roadmap Development
  • AI/ML
  • Healthcare AI
  • Patient Support
  • Specialty Pharma
  • Systems Thinking
  • Data Analysis
  • Cross-functional Leadership
  • Consulting (Bonus)
  • CRM (Salesforce Health Cloud / Life Sciences Cloud) (Bonus)
  • Product Implementation (Bonus)
  • Shipping AI/ML or agentic products (Bonus)

Location

  • Bay Area

Work Type

  • Hybrid

Experience Level

  • 5+ years in product management

Benefits

  • Competitive salary
  • Equity
  • 401(k)
  • Wellness stipend
  • Medical, dental, and vision insurance
  • Generous PTO
  • Parental leave
  • Bi-annual offsites
  • Collaborative, mission-driven culture
  • Catered lunches (Bay Area Positions only)

About the Company

  • Infinitus is AI communications in service of patients.
  • Our system combines industry-leading safety guardrails with the largest dynamic knowledge graph built on millions of real-world interactions.
  • 44% of the healthcare Fortune 50 trusts Infinitus to turn fragmented touchpoints into seamless care for better patient outcomes.
  • Our mission is to create time for healthcare by making access, adherence, and affordability easier than ever.
  • We’ve automated over 7 million calls and 100M+ minutes of conversation.
  • Backed by over $100M from top investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue.
  • Named to Fast Company's World's Most Innovative Companies and Business Insider’s top startups in healthcare.
  • We’re building AI agents that tackle healthcare’s toughest problems and open new possibilities.

Equal Opportunity

  • Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
  • Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.