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About the Role
This Principal Product Manager role will be focused on driving product strategy and execution across core inventory management and planning capabilities, including Merch Financial Planning, Demand Forecasting, Assortment Planning, Allocation, Replenishment, and Inventory Optimization. The role requires a product leader who can operate across strategy and execution, framing business opportunities, shaping roadmaps, aligning stakeholders, defining product requirements, evaluating solution alternatives, partnering with engineering and analytics teams, and ensuring delivered capabilities create measurable business value.
Responsibilities
- Own the product lifecycle for inventory management from ideation through adoption, continuously measuring business outcomes, incorporating customer and stakeholder feedback, and evolving the product roadmap to maximize business value.
- Drive the adoption of AI, machine learning, automation, and decision-support capabilities to improve planning quality, accelerate product delivery, reduce manual effort, and enable smarter business decision making.
- Leverage generative AI and modern product management tools to improve product discovery, requirements development, backlog quality, documentation, and team productivity while championing responsible AI adoption.
- Lead end-to-end product discovery by partnering with business stakeholders to define strategy, prioritize opportunities, and translate business needs into product roadmaps, epics, user stories, acceptance criteria, and measurable outcomes.
- Partner with Engineering, Architecture, Analytics, and Program Management to execute product roadmaps, manage tradeoffs and dependencies, and deliver high-quality capabilities through Agile delivery.
- Lead product strategy across demand forecasting, assortment planning, merch financial planning, allocation, replenishment, and inventory optimization to improve forecast accuracy, inventory productivity, service levels, and financial performance.
- Advance merch financial planning capabilities that improve visibility into inventory investments, sales, margin, receipts, turn, open-to-buy, and related financial planning metrics.
- Drive allocation and replenishment capabilities that improve product placement, inventory availability, inventory productivity, sell-through, and customer fulfillment outcomes.
- Identify and prioritize opportunities to reduce manual work, spreadsheet dependency, process fragmentation, and operational friction across planning and inventory workflows.
- Partner with Analytics and Technology teams to deliver advanced forecasting, optimization, decision-support, and automation capabilities.
- Define product success metrics and measurement plans tied to forecast accuracy, in-stock performance, inventory productivity, sell-through, margin, planning cycle time, adoption, exception reduction, and operational efficiency.
- Provide clear recommendations on roadmap priorities, sequencing, tradeoffs, dependencies, risks, solution alternatives, and value realization to business partners and senior Technology leadership.
- Support organizational change management for new planning and inventory capabilities, including stakeholder alignment, process documentation, training, UAT, readiness, hyper-care, and adoption tracking.
- Establish and maintain strong product management practices and documentation across Jira, Confluence, and related product management tools.
- Ensure product capabilities are designed with appropriate controls, data quality, role-based access, audit considerations, and operational governance.
- Remain current with retail, supply chain, planning, forecasting, allocation, replenishment, AI, and inventory optimization trends, and apply relevant external practices.
Requirements
- 10+ years of related experience in Product Management, Inventory Management, Merch Financial Planning, Demand Forecasting, Assortment Planning, Allocation, Replenishment, Supply Chain, retail technology, or a related techno-functional discipline, with demonstrated experience delivering enterprise-scale planning, inventory, merchandising, or supply chain capabilities.
- Deep understanding of retail planning and inventory management, including financial planning, demand forecasting, assortment planning, allocation, replenishment, inventory optimization, and exception management.
- Strong product management discipline, with demonstrated ability to translate complex business processes and customer needs into product strategy, roadmaps, requirements, epics, user stories, acceptance criteria, and measurable outcomes; experience using Jira, Confluence, or similar product management tools.
- Strong analytical and business orientation, with the ability to use data, business metrics, financial impact, and operational performance to shape product decisions, prioritize investments, and measure value realization.
- Experience applying AI, machine learning, automation, optimization, or advanced analytics to improve planning, product management, operational efficiency, or customer outcomes, with the ability to identify and prioritize high-value AI-enabled capabilities.
- Demonstrated experience modernizing fragmented or manual planning processes into scalable, governed, system-enabled capabilities, including the ability to evaluate build, buy, extend, partner, and retirement options based on business value, architecture, risk, cost, and speed to value.
- Strong cross-functional leadership and influence, with the ability to partner effectively with senior business, Analytics, Engineering, Architecture, and Program Management stakeholders, lead through ambiguity, manage tradeoffs and dependencies, and drive alignment across a matrixed organization.
- Experience in large-scale, multi-channel or omnichannel retail environments strongly preferred, including experience with internally developed products, commercial Inventory Management packaged solutions, or hybrid technology approaches. Relevant retail planning consulting experience is also desirable.
- Strong communication and delivery discipline, with experience across Agile, Scrum, Lean, and/or waterfall delivery models and the ability to clearly communicate product strategy, priorities, risks, tradeoffs, and business outcomes to stakeholders at all levels.
- This role requires being onsite in the San Francisco CA office Monday through Thursday.
- Some travel may be required to WSI corporate, store, distribution, care center, manufacturing, or supply chain locations within the United States.
Skills
- Product Management
- Inventory Management
- Merch Financial Planning
- Demand Forecasting
- Assortment Planning
- Allocation
- Replenishment
- Supply Chain
- Retail Technology
- AI
- Machine Learning
- Automation
- Optimization
- Advanced Analytics
- Jira
- Confluence
- Agile
- Scrum
- Lean
Location
- San Francisco, CA
Work Type
- Onsite (Monday-Thursday)
- Hybrid
Experience Level
- Principal
- 10+ years
Education Level
- Bachelor's degree or equivalent work experience in Supply Chain, Business, Finance, Engineering, Computer Science, Information Systems, Analytics, or a related field
Salary/Compensations
- $160,000 - $190,000
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
About the Company
- Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
- Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
- We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
- Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Equal Opportunity
- Williams-Sonoma, Inc. is an Equal Opportunity Employer.
- Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.