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About the Role

As the Manager for Growth Strategy & Operations, you will build and run the experimentation engine behind Airwallex's global growth, designing and managing the end-to-end execution of growth experiments and campaigns. You will act as the operational backbone of the growth function, ensuring experiments run efficiently, dependencies are managed, and insights are captured. This role requires strong project management, analytical thinking, and the ability to balance speed with rigor.

Responsibilities

Manage the experimentation backlog and roadmap, consolidating hypotheses and prioritizing by impact, confidence, effort, and strategic fit.
Maintain the global campaign registry and forward calendar.
Partner with campaign/experiment owners to define hypotheses, primary metrics, and target effect sizes.
Set the measurement approach, including control/holdout, audience size, and statistical power.
Pressure-test feasibility across audience, budget, and technical requirements.
Build, QA, and launch live campaigns across the Martech stack.
Produce copy and creative variants, draft terms with Legal, and manage approvals.
QA the full customer journey before go-live, apply consent/suppression/frequency-capping rules, and manage rollback protocols.
Own the tracking taxonomy for comparable results across campaigns and regions.
Build and maintain reporting dashboards, monitor performance, and run ad-hoc analysis.
Share results and learnings in cross-functional forums.
Identify gaps in tooling and process, and codify repeatable work into scalable tooling.
Utilize AI to improve efficiency with human review for customer-facing elements.
Partner with FP&A on budgeting and forecasting.
Set expected impact and cost targets before launch, manage the central budget, and track utilization.

Requirements

5+ years of experience in growth, operations, product management, or strategy roles.
Demonstrated ability to manage complex projects with multiple stakeholders and dependencies.
Strong analytical and problem-solving skills; comfort working with data and metrics.
Experience designing or coordinating experiments; familiarity with A/B testing methodology.
Excellent written and verbal communication; ability to synthesize and present insights clearly.
Ability to execute in ambiguity and adapt quickly to changing priorities.
Experience running experimentation programs with statistical rigor.
Hands-on experience across lifecycle and Martech tooling and a CDP.
Comfortable in SQL and/or analytics tools (Mixpanel, Amplitude, Tableau, Hex, Looker etc.).
Ability to say no to good ideas to protect the few that matter, and defend the call with evidence.
Ability to move easily between Commercial, Product, Marketing, Data and Legal.
A bias to build, reaching for automation and AI to make repeatable work scale.
Experience in SaaS, fintech, or high-growth tech companies.
Familiarity with agile and product development methodologies.
Experience working cross-functionally with engineering and data teams to deploy experiments at scale.

Skills

Project management
Analytical thinking
Data analysis
A/B testing methodology
SQL
Martech tooling
CDP
Agile methodologies
Product development methodologies
AI utilization

Location

San Francisco, CA

Work Type

Full-time

Experience Level

5+ years

About the Company

Airwallex is the only unified payments and financial platform for global businesses.
Powered by proprietary infrastructure and software, Airwallex empowers over 250,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
Founded in Melbourne, Airwallex has a team of over 2,300 employees across 27 global offices.
Valued at US$11 billion and backed by leading investors, Airwallex is building the future of global payments and financial platforms.
The company hires builders with founder-like energy who seek impact, accelerated learning, and ownership.
Airwallex values strong role-related expertise, sharp thinking, and a mission-driven approach.
Employees are encouraged to move fast with good judgment, dig deep with curiosity, and make decisions from first principles.
The company fosters a humble and collaborative environment where ideas are turned into products.
Employees use AI to work smarter and solve problems faster, tackling complex, high-visibility problems.
The Growth team is collaborative, results-driven, and thrives on experimentation and innovation.
The team values creativity, data-driven decision-making, and a builder's mindset.
Continuous learning, mentorship, and career growth are supported, with diverse perspectives celebrated.

Equal Opportunity

Airwallex is proud to be an equal opportunity employer.
We value diversity and consider anyone seeking employment based on merit, qualifications, competence, and talent.
Hiring decisions do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
Accommodation is available for individuals with disabilities or special needs.