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About the Role
As the first dedicated RevOps hire, you will build the RevOps engine from the ground up, acting as the connective tissue between Sales, Marketing, Customer Success, and Finance. You will own the systems, data, and processes that power GTM teams, from CRM administration and pipeline forecasting to incentive compensation tracking. Your strategic contributions will directly shape company performance.
Responsibilities
- Partner with the VP of Finance & Operations and sales leadership to design and refine the CRM around how sellers actually work, minimizing friction while maintaining data quality.
- Serve as a key administrator of our CRM: architecture, workflows, integrations, user management, and data hygiene.
- Work cross functionally to build, support and rationalize the broader GTM tech stack (sales engagement, enrichment, marketing automation integrations), including vendor evaluation and renewals.
- Run the forecasting process: methodology, cadence, and roll-up of the official forecast to the VP Finance & Operations.
- Build and maintain the single source of truth for pipeline, funnel conversion, win rates, sales cycle, and rep productivity metrics.
- Deliver recurring reporting to sales, CS, and executive leadership, and answer ad hoc analytical questions with speed and rigor.
- Support annual and quarterly planning: territory design, quota setting, and capacity modeling in partnership with sales leadership and Finance.
- Maintain the definitions document (opportunity stages, qualification criteria, forecast categories) that keeps everyone speaking the same language.
- Run a lightweight deal desk process: discount approval routing, non-standard terms, and quote support.
- Manage an intake process for requests from the field with clear turnaround expectations.
- Identify and fix friction in the lead-to-cash process across marketing, sales, CS, and Finance.
- Must be a U.S. Citizen due to federal contract requirements.
- Based on the needs of the company, you may be required to work occasional nights and weekends.
- All other duties as assigned.
Requirements
- 3–6 years in Revenue Operations, Sales Operations, GTM Finance or a closely related role, ideally at a company of similar size or stage.
- Advanced CRM administration experience.
- Strong analytical skills: fluent in Excel/Google Sheets and basic modeling.
- Experience running or supporting a forecasting process.
- A service mindset toward the go-to-market team paired with the independence to own the objective number.
- Clear communicator who can translate between reps, executives, and Finance.
- Comfort with ambiguity and building processes from scratch; you prioritize, build and ship.
- Experience as a first or early RevOps/SalesOps hire.
- Exposure to marketing operations or customer success operations.
- SQL proficiency.
- Experience supporting SaaS revenue model.
- Employment will be contingent upon successful completion of a background check.
- Applications without a relevant cover letter will not be considered.
- Ursa Space Systems does not provide immigration-related sponsorship for this role.
Skills
- CRM administration
- Pipeline forecasting
- Incentive compensation tracking
- Excel/Google Sheets
- Basic modeling
- Forecasting process
- Communication
- SQL proficiency
Location
- Ithaca, NY
- Remote (United States)
Work Type
- Remote
- Full-time
Experience Level
- 3-6 years
Salary/Compensations
- $140,000 - $152,000
- Eligible for an annual bonus
Benefits
- Competitive Compensation
- Discretionary PTO & Flexible Scheduling
- Stock Options
- 401(k) Match
- Medical, Dental and Vision Coverage for you and your dependents
- FSA & HSA Plans
- Employer-paid Life Insurance
- Employer-paid LTD and STD for Parental and Family Care
- 11 Paid Holidays
- Employee Resource Groups
- Educational Assistance Program
- Professional Development Opportunities
About the Company
- Ursa Space Systems builds the software and AI agents that guide the acquisition, analysis, and integration of satellite and geospatial data into customer workflows, delivering valuable insights for global security and commodity markets.
- By leveraging satellite data and advanced analytics, Ursa Space provides fast, actionable information to a range of industries, including finance, energy, and defense.
- We are an 80-person company centralizing our go-to-market support into a unified Revenue Operations function under Finance & Operations.