Home Health Scheduler
Always Best Care Senior Services - Greater Milwaukee · New Berlin, WI, US
21 days agoImpress employers and recruiters.
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About the Role
This role is responsible for scheduling home care cases, resolving staffing issues, and maintaining accurate scheduling data. The position may also involve interviewing and hiring new caregivers, processing payroll information, and ensuring the confidentiality of sensitive information.
Responsibilities
- Schedules all home care cases, current and prospective.
- Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules.
- Records and maintains detailed data in scheduling logs and staffing calendars.
- Maintains record of absences (approved and unapproved) of all agency field personnel.
- Notifies management of all staffing problems, resolved and unresolved, in a timely manner.
- Responsible for the currency and accuracy of the scheduling calendars.
- May be responsible for interviewing and hiring new Caregivers and maintaining their files.
- May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned.
- Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift.
- Verifies time cards with schedules for payroll and billing.
- Processes clock ins and clock outs, and records data for payroll processing.
- Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected.
Requirements
- Works well independently, as well as in a team-oriented environment.
- Must be at least 18 years old.
- Own Reliable Vehicle.
- Auto Insurance.
Skills
- Strong organizational, time management and problem-solving skills.
- Excellent interpersonal and telephone skills.
- Ability to communicate clearly and respectively, both verbally and in writing.
- Proficient in Microsoft Office Suite.
- Minimum 1-year staffing/scheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation.
- Non-medical in-home care and/or home health experience.
- Working knowledge of Clear Care or similar home care scheduling software.
Location
- Home Healthcare
Work Type
- Full-Time
- Part-Time
- On-call
Experience Level
- 1-year staffing/scheduling experience
About the Company
- Home Healthcare