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About the Role
The Associate Program Manager plays a foundational role in the underwriting operations of Spinnaker's Partner Programs business. This role ensures compliance, reporting, and documentation accuracy for smooth, audit-ready program operations, while developing the underwriting judgment to evaluate MGA-written business.
Responsibilities
- Assist with state filing review and tracking, compiling documentation for new program launches and renewals.
- Maintain onboarding checklists for new MGA partner programs.
- Review deal-specific business terms and documentation for accuracy and completeness.
- Compile performance data, loss history, and program documentation to support renewal strategy planning.
- Track assigned program performance against strategic objectives.
- Prepare monthly reinsurer reporting packages, pulling data from underwriting and claims systems.
- Support reconciliation of account balances with MGA partners and reinsurers.
- Compile claims and treaty reporting inputs, including preliminary IBNR data pulls.
- Gather and organize underwriting guideline documentation for assigned MGA programs.
- Conduct first-pass data validation for program administrator audits.
- Track and log program administrator/MGA audit findings and remediation status.
- Support loading of signed reinsurance agreements into the contract database.
- Maintain program files and documentation in line with recordkeeping standards.
- Participate in new business development support, gathering data on prospective MGA partners.
Requirements
- Three or more years of Property and Casualty insurance experience in an underwriting, operations, or compliance-support capacity.
- Strong attention to detail and comfort working with structured data.
- Ability to follow defined processes precisely while proactively flagging exceptions or discrepancies.
- Clear written communication for internal reporting and documentation.
Skills
- Program business
- MGA relationships
- Fronting structures
- Underwriting reporting concepts
- Reinsurance reporting concepts
- Bordereaux
- Treaty accounts
- Contract management systems
- Lexion
- Underwriting systems
- Rating systems
Location
- Morristown, NJ
- Dallas, TX
- Austin, TX
Work Type
- Onsite
Experience Level
- Associate
Education Level
- Bachelor's degree preferred, or equivalent experience
Salary/Compensations
- $85,000 - $140,000
Benefits
- Multiple medical plans
- 100% employer covered dental & vision plans
- 401(k)-retirement plan
- Short & long-term disability
- Employer-paid life insurance
- Flexible Spending Accounts (FSA) for health and dependent care
- Employee Assistance Program (EAP)
- Equity compensation
- Training and internal career growth opportunities
- Flexible Time Off
- 12 weeks of parental leave
- Snacks and drinks available for onsite employees
About the Company
- Hippo was built on a promise: make homeownership effortless.
- We use technology and data to help our customers stay ahead of problems and protect what matters most.
- Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions.
- Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
Equal Opportunity
- Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
- Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation.
- Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.