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About the Role
Charlie Health is a rapidly growing healthcare startup dedicated to connecting individuals with life-saving mental health and substance use treatment. As a founding member of the go-to-market team for our Substance Use Disorder (SUD) program, you will be instrumental in scaling our national presence. This role offers significant responsibility and the opportunity to shape our engagement strategies with key referral partners in the SUD sector. You will educate partners about our comprehensive treatment programs, identify barriers to care, and collaborate to improve access for those in need. This position is ideal for individuals who thrive in high-accountability environments and are passionate about building a meaningful program from the ground up.
Responsibilities
- Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
- Build deep, trust-based relationships with higher and lower level of care SUD referral partners
- Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
- Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
- Collect and synthesize partner feedback to refine messaging, positioning, and execution
- Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion
- Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
- Represent Charlie Health in both community settings as well as industry events, conferences, and educational sessions to promote awareness of our SUD program
- Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
- Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel
Requirements
- Must be based in the Austin, TX area
- Willingness to travel extensively around the Austin, TX area
- 4+ years of proven sales or business development experience
- Experience in healthcare or behavioral health outreach preferred
- Familiarity with the SUD treatment ecosystem and community ties preferred
- Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
- Exceptional interpersonal, communication, and organizational skills
- Strong project management skills, with a knack for managing details in a dynamic environment
- Experience with Microsoft Office, Teams, and Salesforce is a plus
Location
- Austin, TX area
Work Type
- Full-time
Experience Level
- 4+ years of experience
Salary/Compensations
- $70,000 - $90,000 base compensation
- $94,000 - $114,000 overall expected compensation (including bonus)
Benefits
- Comprehensive benefits for all full-time, exempt employees
About the Company
- Charlie Health is dedicated to connecting individuals with life-saving behavioral health treatment, addressing gaps in care for mental health conditions, substance use disorders, and eating disorders.
- Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection.
- We focus on people with complex needs, expanding access to meaningful care and driving better outcomes from home.
- As a rapidly growing organization, we are redefining behavioral health treatment and seeking individuals passionate about driving lasting change.
Equal Opportunity
- Charlie Health values being an Equal Opportunity Employer and strives to cultivate an environment where individuals can be their authentic selves.
- We believe every team member should feel supported and belong, valuing diverse perspectives to provide essential mental health and substance use disorder treatments.
- Applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.