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About the Role
The Event Rental Consultant is responsible for all sales activities from initiation through close. This role is a vital part of our Sales team and is tasked with answering a high volume of calls in our call center, data entry, troubleshooting inventory questions, and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values.
Responsibilities
- Answer a high volume of phone calls to assist in creating customer orders
- Assist customers with event order design, order changes, and product questions
- Handle $1-2.5M+ in revenue annually
- Maintain and expand strategic house accounts
- Consult with clients to determine event details and rental needs
- Identify and manage target client prospects while following up on leads
- Prepare all customer quotes and follow up within 48 hours
- Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, and complete all revisions/additions
- Participate and share experiences in weekly sales meetings
- Conduct showroom appointments and assist with showroom visitors
- Problem solve and troubleshoot rental inventory issues
- Educate customers about all rental items
- Assist in event installation as needed
- Understand and respect the confidentiality of client and company information
- Establish yourself as a trustworthy member of the sales team
- Attend at least two industry networking events per quarter and build relationships for the future business of the company
Requirements
- 1-3 years of hospitality experience with a event rental company, caterer, food service provider, event planner, venue, or hotel
- Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
- Positive attitude and professional demeanor
- The desire to help fellow teammates grow and proudly serve our Clients
- Sales experience and hospitality degree is a plus
Skills
- Sales
- Hospitality
- Customer Service
- Event Planning
- Inventory Management
- Microsoft Office Suite
Location
- Saugerties, NY
Work Type
- Onsite
- Full-time
Experience Level
- 1-3 years
Education Level
- Hospitality degree is a plus
Salary/Compensations
- $29-$31 per hour + detailed incentive plan
Benefits
- Paid time off and company holidays
- Medical, Dental, and Vision Insurance
- Company-Paid Basic Life and AD&D Insurance
- Short-Term and Long-Term Disability
- Telehealth and Wellness programs
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program
- 401(k) with employer matching
About the Company
- From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life.
- We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.
- We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.