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About the Role
The Enterprise Solution Architect at Arctiq is a key technical pre-sales resource, collaborating with Client Directors to identify, qualify, and develop customer solutions across Arctiq's portfolio. This role demands a broad understanding of all practices, with prior depth in Security, and requires confidently leading technical discussions while knowing when to involve specialized team members. The ideal candidate embraces continuous learning and technological experimentation, viewing challenges as growth opportunities and adapting to emerging technologies.
Responsibilities
- Lead customer discovery sessions to understand business challenges, technical requirements, and desired outcomes across infrastructure, cloud, security, networking, and applications.
- Translate customer needs into scalable, secure, and commercially viable multi-domain solution architectures.
- Architect integrated solutions across data center, virtualization, hybrid cloud, networking, cybersecurity, and application environments.
- Leverage technologies from strategic partners including VMware, Nutanix, Red Hat, AWS, Microsoft Azure, Google Cloud, and others across Arctiq’s portfolio.
- Identify modernization, optimization, cost reduction, resiliency, performance, and risk-reduction opportunities.
- Develop compelling proposals, SOWs, RFP responses, solution designs, and level-of-effort estimates.
- Partner with sales teams throughout the sales cycle to position solutions, answer technical questions, and drive opportunities forward.
- Present and defend solutions with confidence to both technical and executive audiences, clearly connecting technology to business value.
- Support pricing, ROI/TCO discussions, and managed services positioning where appropriate.
- Work closely with delivery teams to ensure a smooth handoff from solution design to implementation and provide architectural guidance as needed.
- Stay engaged with customers post-sale to support adoption, satisfaction, and expansion opportunities.
- Identify cross-sell and upsell opportunities and help shape go-to-market strategy, service offerings, and new solution capabilities.
- Stay current on emerging technologies and industry trends and contribute to thought leadership, reference architectures, and best practices.
- Represent Arctiq in customer workshops, partner discussions, webinars, and industry events as a trusted technical advisor.
- Mentor internal teams, share technical knowledge, and help strengthen Arctiq’s overall solution and delivery capabilities.
Requirements
- Bachelor’s degree in computer science, information technology, or a related field.
- 8+ years of experience in enterprise architecture, solution consulting, or pre-sales engineering within a VAR, integrator, or services organization.
- In-depth experience in pre-sales technical roles, solution architecture, or consulting within technology services.
- Demonstrated and applied experience in establishing and delivering complex projects, showcasing a track record of successful implementations while continuously evolving approaches based on lessons learned and emerging best practices.
- Ability to communicate complex technical concepts clearly to diverse audiences.
- Strong interpersonal skills with the ability to build relationships at all levels.
- Proactive and strategic thinking with a customer-centric focus.
- Adaptability in a fast-paced environment with changing priorities.
- A genuine desire to operate as part of a collaborative team.
Skills
- Security
- Enterprise Security
- Hybrid Cloud
- Networking
- Autonomous Operations and Intelligence
- Data & AI
- Service Management
- VMware
- Nutanix
- Red Hat
- AWS
- Microsoft Azure
- Google Cloud
- Security operations
- Identity
- Data security
- Zero trust
- GRC
- Hybrid cloud concepts
- Observability platforms and practices
- TCO/ROI modeling
Location
- Global
Work Type
- Full-time
Experience Level
- 8+ years of experience
Education Level
- Bachelor’s degree in computer science, information technology, or a related field.
- Relevant certifications in security, cloud platforms, cloud-native technologies, observability, DevOps, and/or FinOps practices.
About the Company
- Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management.
- We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model.
- Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve.
- Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Equal Opportunity
- Arctiq is an equal opportunity employer.
- If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.
- We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
- We thank you for your interest in joining the Arctiq team!
- While we welcome all applicants, only those who are selected for an interview will be contacted.