DRUG ACCESS CASE MANAGER at Green Shield Canada | CA | Rezi

DRUG ACCESS CASE MANAGER at Green Shield Canada

DRUG ACCESS CASE MANAGER

Green Shield Canada · CA

2 weeks ago

DRUG ACCESS CASE MANAGER

Green Shield Canada · CA

21 days ago
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About the Role

The Analyst, Health System Innovation plays a central role in advancing GreenShield’s strategic ambition as Canada’s leading payor-provider health organization. The Health System Innovation (HSI) team works to establish GreenShield as a trusted partner to the public system, advancing value-aligned public-private solutions that strengthen system capacity and ensure Canadians can access timely, integrated care in person and virtually. This role supports alignment of our strategy with the broader health ecosystem through structured planning, content development, and coordinated sector engagement, contributing to the full Health System Innovation lifecycle.

Responsibilities

  • Maintain awareness of the Canadian healthcare landscape and support assessment of emerging health system opportunities, including evaluation of strategic alignment, partnership potential, and scalability.
  • Synthesize evidence, jurisdictional insights, and stakeholder input into actionable recommendations for pilot design, care models, and go-to-market approaches.
  • Develop executive-level briefing materials, proposals, and presentations for public sector engagement, RFP submissions, and internal strategic alignment.
  • Lead day-to-day engagement with health system partners to advance priority initiatives from concept through to execution.
  • Coordinate cross-functional stakeholders to advance proof-of-concept and pilot initiatives, ensuring alignment to policy, funding priorities, and strategic objectives.
  • Support end-to-end execution of health system innovation initiatives, coordinating across internal teams and external partners.
  • Track and manage project milestones, risks, and dependencies, escalating issues and proposing solutions.
  • Own the development and maintenance of detailed workplans, governance materials, and reporting structures.
  • Develop clear, compelling presentations, reports, and updates for senior leadership and external stakeholders.
  • Develop and operationalize evaluation frameworks, including tracking outcomes to support continuous improvement and evidence generation.
  • Support the translation of pilot learnings into recommendations for product development, operational improvements, commercialization, and broader health system adoption.

Requirements

  • Minimum 2 years of experience (including relevant co-ops or internships) in healthcare, preferably with experience in consulting, strategy, or project management in the Canadian public sector.
  • Undergraduate degree required, preferably in Health, Business, or a related field.
  • Experience and comfort operating in a complex, fast-moving organizational environment.
  • Skilled in stakeholder engagement and facilitation of group consensus and decision making.
  • Detail-oriented with strong problem-solving and critical thinking skills.
  • Superior verbal and written communication skills and ability to present complex concepts clearly and effectively to senior leaders.
  • Demonstrated commitment to social impact and health equity.
  • Proficiency in English is required.

Skills

  • Healthcare landscape awareness
  • Opportunity assessment
  • Partnership evaluation
  • Evidence synthesis
  • Stakeholder input analysis
  • Recommendation development
  • Pilot design
  • Care model development
  • Go-to-market strategy
  • Briefing material development
  • Proposal writing
  • Presentation development
  • Public sector engagement
  • RFP response
  • Strategic alignment
  • Partnership pursuit
  • Stakeholder engagement
  • Project management
  • Cross-functional coordination
  • Risk management
  • Dependency management
  • Workplan development
  • Governance material creation
  • Reporting structure implementation
  • Outcome tracking
  • Evaluation framework development
  • Continuous improvement
  • Evidence generation
  • Product development
  • Operational improvement
  • Commercialization strategy
  • Problem solving
  • Critical thinking
  • Verbal communication
  • Written communication

Location

  • Canada

Work Type

  • Full-time

Experience Level

  • Minimum 2 years

Education Level

  • Undergraduate degree

Salary/Compensations

  • CAD $59,688.00 - 91,109.00

About the Company

  • GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by its mission of Better Health for All.
  • Believes health care is a right, not a privilege, and is committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.
  • Offers insurance, administers benefits, and pays claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’ through its integrated payer-provider model.
  • As a non-profit social enterprise without shareholders, it reinvests excess earnings to directly support underserved communities.
  • Through GreenShield Cares, positively impacted the health and well-being of over one million Canadians between 2020 and 2025, with a commitment to measurably impact an additional three million Canadians by 2030.
  • Culture is where purpose meets passion and performance, with teams working as one to deliver meaningful, measurable impact.
  • Believes a career should be meaningful, where everyone's voice is heard and valued.
  • Challenges the status quo and is driven by people who have challenged theirs.
  • Provides a place to be inspired, challenged, and rewarded, where growth means growth, voice is heard and valued, and work has purpose.
  • Believes people are critical to overall success, and inclusivity makes the organization stronger, smarter, and more informed.
  • Intentionally inclusive of diverse backgrounds, perspectives, and experiences to enhance company culture and positively impact community support.
  • A career at GreenShield is about making a difference together.

Equal Opportunity

  • GS supports diversity, equity and inclusion in our teams and communities, and values the unique contributions made by all.
  • Encourages applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
  • Information received relating to accommodation will be addressed confidentially.