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About the Role
The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in a timely, professional, and friendly manner. This role requires accurate beverage preparation according to established standards while delivering exceptional customer service and maintaining a clean, organized, and well-stocked bar area.
Responsibilities
- Provide polished, attentive, and knowledgeable service to guests seated at the bar.
- Engage with guests at the bar to create a welcoming and enjoyable atmosphere, ensuring their needs are met promptly and courteously.
- Engage guests through thoughtful, suggestive selling of cocktails and wine.
- Make informed beverage recommendations based on guest preference, menu selections, and occasion.
- Responsibly serve alcohol and have awareness of guest’s state of intoxication.
- Prepare classic, craft, and signature cocktails with consistency, precision, and proper presentation.
- Maintain a working knowledge of the restaurant’s wine program and confidently guide guests towards appropriate selections.
- Ensure all beverages are made and served quickly and accurately, while maintaining high standards of quality, presentation, and taste.
- Maintain a clean, organized, and stocked bar area, including glassware, garnishes, and drink ingredients.
- Ensure that the bar area, including countertops, floors, and bar tools, is kept clean and organized at all times.
- Regularly clean glassware, utensils, and bar equipment, maintaining hygiene and safety standards.
- Maintain sanitation standards for all bar equipment, including shakers, coolers, and bar sinks, in accordance with health and safety regulations.
- Work with other bartenders, servers, and kitchen staff to ensure smooth and efficient service throughout the shift.
- Assist in setting up the bar before opening and closing the bar at the end of the shift, ensuring that all equipment is properly stored and cleaned.
- Help train new bartenders and barbacks by sharing knowledge of drink recipes, service techniques, and bar procedures.
- Contribute to a warm, professional, and welcoming atmosphere for both guests and fellow team members.
- Work quickly and accurately, both independently and as a part of a team.
- Exercise good judgment, multi-task, and understand and follow instruction.
Requirements
- Must excel in a fast-paced environment and have a positive attitude while providing exceptional service.
- Must have strong communication skills and present a friendly and upbeat attitude.
- Be able to think through problems and/or unexpected situations; multi-task and be able to act quickly while retaining a calm, professional demeanor.
- Knowledgeable of drink preparation, wine service, and both food and beverage menus.
- Must have a good sense of time management and organization, take pride in their appearance, provide excellent drink service and presentation.
- Ability to anticipate guest needs.
- Ability to speak clearly and concisely to maintain proper, effective communication with members and staff.
- Possess basic mathematical skills.
- Be flexible.
- Establish and uphold effective working relationships with others.
- Ability to remember drink orders, guest preferences, and keep track of tabs in a high-volume environment.
- Standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, twisting, reaching, climbing stairs/ladders, and lifting at least 50 pounds.
Skills
- Cocktail preparation
- Wine service
- Drink preparation
- Suggestive selling
- Customer service
- Communication skills
- Problem-solving
- Multitasking
- Time management
- Organization
- Teamwork
- Knowledge of beer, wine, and spirits
- Standard drink recipes
Location
- Onsite
Work Type
- Full-time
Experience Level
- Previous experience as a bartender or in a similar role within the hospitality or service industry (high-touch hospitality environments strongly preferred).
About the Company
- The noise level in the workplace is usually moderate, characteristic of fine dining restaurants or country clubs.
- The work environment is comparable to other food service industries and restaurant environments but may include atypical or extraordinary conditions.
Equal Opportunity
- All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities.
- Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees.