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About the Role

Lead a high-performing team that delivers global internship and new graduate hiring. Own the coordination operating model from intake through offer-stage support, develop the team, strengthen systems and partnerships, and improve the experience for candidates and stakeholders. This role is ideal for an operationally minded leader who enjoys solving complex problems, improving processes, and creating simple, effective systems in a fast-paced, global environment.

Responsibilities

Lead, coach, and develop Early Talent Program Coordinators supporting internship, new graduate, and entry level hiring globally.
Set clear expectations for performance, service quality, collaboration, and professional growth.
Build an inclusive team culture grounded in accountability, continuous learning, and excellent stakeholder service.
Manage capacity, workload allocation, regional coverage, and development plans in partnership with Recruiting leadership.
Own the global operating model for Early Talent recruiting coordination, including intake, interview scheduling, candidate communication, and offer-stage support.
Establish service standards, operating rhythms, escalation paths, and documentation that enable reliable delivery across regions.
Forecast hiring demand and coordinate workload and resources to maintain service quality during peak periods.
Identify operational risks and implement solutions that improve efficiency, consistency, and scalability.
Partner with Recruiting leaders, recruiters, hiring managers, program management leaders, and cross-functional teams to translate hiring goals into effective operating plans.
Build trusted relationships across regions and communicate priorities, progress, risks, and decisions clearly.
Provide practical guidance on coordination workflows, interview logistics, candidate communication, and process adherence.
Represent the coordinator team in global planning and process-design discussions.
Champion a timely, clear, inclusive, and engaging experience for candidates, interviewers, hiring teams, recruiters, and Early Talent stakeholders.
Identify friction across the Early Talent hiring journey and prioritize improvements using feedback, data, and qualitative insights.
Partner with Recruiting Operations and other functional teams to improve handoffs and reduce avoidable delays.
Lead global projects that strengthen recruiting operations, standardize effective practices, and increase the impact of the Early Talent function.
Coordinate industry and Early Talent recruiting events under Opening Doors to Discovery and Early Talent, partnering with stakeholders to deliver high-quality experiences.
Evaluate opportunities to use technology, automation, and reporting to improve coordinator effectiveness and service delivery.
Define team metrics, monitor trends, and translate insights into focused action plans.

Requirements

At least 1 year of experience leading, coaching, or managing people, with evidence of developing others and building team effectiveness.
Experience in recruiting coordination, university or Early Talent recruiting, candidate experience, recruiting operations, program operations, or a closely related field.
Strong operational judgment and experience improving processes, managing competing priorities, and building scalable ways of working.
Exceptional organizational, communication, and stakeholder-management skills.
Ability to work effectively across regions, cultures, and time zones in a fast-paced, high-growth environment.
A proactive, resourceful approach and the ability to navigate ambiguity while maintaining a high standard of service and attention to detail.
Demonstrated commitment to inclusive, equitable, and thoughtful candidate and employee experiences.
Experience supporting global internship, new graduate, or other Early Talent programs.
Experience leading recruiting events or high-volume hiring programs.
Experience establishing service standards, operating metrics, capacity plans, or quality measures.
Experience using recruiting and collaboration technologies such as Greenhouse, Zendesk, Google Workspace, reporting tools, workflow automation, or similar platforms.
Experience partnering with Recruiting Operations, HR, People Operations, or other cross-functional business teams.

Skills

Recruiting coordination
University recruiting
Early Talent recruiting
Candidate experience
Recruiting operations
Program operations
Operational judgment
Process improvement
Managing competing priorities
Building scalable ways of working
Organizational skills
Communication skills
Stakeholder management
Cross-regional collaboration
Cross-cultural collaboration
Cross-time zone collaboration
Proactive approach
Resourceful approach
Navigating ambiguity
Attention to detail
Inclusive candidate experience
Equitable candidate experience
Thoughtful candidate experience
Global internship programs
Global new graduate programs
Early Talent programs
Recruiting events
High-volume hiring programs
Service standards establishment
Operating metrics establishment
Capacity planning
Quality measures establishment
Greenhouse
Zendesk
Google Workspace
Reporting tools
Workflow automation

Location

New York City

Work Type

Hybrid

Experience Level

Lead
1 year of experience leading, coaching, or managing people

Salary/Compensations

$53,000—$105,000 USD

Benefits

Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings

About the Company

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone.
From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.

Equal Opportunity

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.