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About the Role
Lead the UK Outlet Network for Burberry, encompassing Bicester Village, Chatham Place, and Cheshire Oaks. Shape strategy, performance, and future growth of a high-profile retail portfolio, driving sustainable growth and elevating the outlet experience.
Responsibilities
- Define and deliver the market outlet strategy, driving revenue growth, profitability, and performance across the UK outlet network.
- Build high-performing, inclusive teams through coaching, development, talent planning, and succession management, creating a culture of accountability, consistency, and exceptional customer experience.
- Own key commercial metrics including sales, productivity, shrinkage, ATV, UPT, AUR, and overall P&L performance.
- Drive clientelling, activations, and local partnerships that increase footfall, conversion, and long-term customer engagement.
- Partner with merchandising, marketing, retail excellence, and other functions to implement strategic initiatives and strengthen outlet performance.
- Champion operational excellence across all stores, ensuring high standards in execution, inventory management, and retail fundamentals.
Requirements
- Proven success leading multiple stores, districts, or business units within luxury, premium retail, or a customer-focused environment.
- Strong commercial acumen with experience managing budgets, P&L, and performance indicators to deliver measurable results.
- Demonstrated ability to develop, inspire, and retain high-performing teams through coaching and leadership.
- Experience managing people matters with confidence, integrity, and sound judgment.
- Skilled at building collaborative partnerships and influencing stakeholders across a complex organization.
- Adaptable, customer-focused, and motivated by identifying opportunities to grow both people and business performance.
Location
- UK
Work Type
- Full-time
Experience Level
- Management experience
About the Company
- At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities.
- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
- As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Equal Opportunity
- Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.