Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Specialist, Content Design role.
Rezi rewrites your resume against Mastercard's job description. Free.
Tailor your resume to this Senior Specialist, Content Design role.
Rezi rewrites your resume against Mastercard's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Specialist, Content Design posting at Mastercard — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Specialist, Content Design posting at Mastercard — free, in seconds.
About the Role
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We are looking for a Content Designer who’s interested in applying their expertise to new payments products. The ideal candidate has experience in content strategy and UX writing, drives effective decision making, thrives in a dynamic, collaborative environment, and seeks to learn and grow.
Responsibilities
- Develop narratives, creating information architectures, writing UX copy, testing content.
- Serve on a multi-disciplinary team focused on B2B2C products.
- Develop content strategies for digital experiences, using research and testing to inform decisions and creating documentation to show your work.
- Write consistent, concise and accessible UI copy.
- Facilitate workshops and brainstorming sessions as part of a collaborative product development process.
- Scope work appropriately and demonstrate a strong understanding of best practices in content strategy and UX writing.
- Develop documentation that helps our customers successfully implement products.
- Actively contribute to the internal CX&D community, promoting exchange of learning, best practices and new ideas.
Requirements
- Bachelor’s degree or equivalent practical experience.
- Demonstrated expertise in managing content design workflows using best-practice methods to craft and validate solutions.
- Ability to proactively and independently drive work forward, setting expectations, communicating effectively, managing approvals, and influencing stakeholders.
- Superb writing and communications skills; expert storyteller.
- Able to set clear objectives and manage competing priorities in a fast-paced, fluid environment.
- Strong interpersonal skills with the ability to influence strategic direction and cross-functional stakeholders.
- Experience in the financial space (ideally payments) and/or B2B2C products.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Content strategy
- UX writing
- Information architectures
- UX copy
- UI copy
- Storytelling
Location
- Toronto
Work Type
- Full-time
Experience Level
- Senior Specialist
Education Level
- Bachelor’s degree or equivalent practical experience
Salary/Compensations
- $83,000 - $132,000 CAD
Benefits
- May be eligible to participate in a discretionary annual incentive program.
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.