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About the Role
Kraken is seeking a Solutions Consultant to serve as the product and technical expert for their North American sales team. This role involves understanding client challenges, translating them into Kraken solutions, and demonstrating the impact of the technology. It requires a deep dive into the product and the ability to simplify complex concepts for clients.
Responsibilities
- Develop a comprehensive understanding of Kraken’s features, capabilities, and differentiators.
- Collaborate with the sales team throughout the sales cycle, offering strategic input, technical knowledge, and relationship-building support.
- Deliver engaging and tailored product demos, workshops, and presentations to highlight Kraken’s unique value proposition.
- Engage with clients to identify their challenges and map their needs to Kraken’s solutions.
- Lead the creation of high-impact sales collateral, including proposals, presentations, and ad hoc materials that emphasise Kraken’s USPs.
- Address and resolve functional and technical questions from prospective clients.
- Own and contribute to RFPs and tender responses, particularly the functional and technical aspects.
- Conduct market and industry research to enhance prospecting strategies and pre-sales pitch development.
- Partner with sales, marketing, and product teams to provide customer insights and influence product roadmaps.
Requirements
- Proven experience in a pre-sales, solutions architect, or technical consulting role, ideally within the energy industry.
- Strong understanding of cloud-based platforms and software solutions.
- Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Experience in software implementation, systems architecture, or business analysis.
- Proficiency in crafting compelling sales collateral, including proposals and technical documentation.
- Ability to be resourceful, adaptable, and focused on delivering impactful outcomes.
- Ability to build and maintain strong relationships with internal teams and external clients.
- Analytical mindset with a proactive approach to problem-solving.
- Familiarity with tender response processes and delivering impactful RFP content.
- Flexibility to travel as needed to support sales efforts.
- Previous experience in the energy industry or working with utility companies.
- Knowledge of emerging trends and challenges within the energy sector.
- Experience with CRM tools (e.g., Salesforce) and sales enablement platforms.
- Must have the right to work in the country they are applying to.
Skills
- Product Expertise
- Sales Support
- Product Demonstrations
- Client Needs Assessment
- Content Creation
- Technical Queries
- Tender Responses
- Market Research
- Cross-Functional Collaboration
- Cloud-based platforms
- Software solutions
- Communication skills
- Presentation skills
- Software implementation
- Systems architecture
- Business analysis
- Sales collateral creation
- Technical documentation
- Problem-solving
- Relationship building
- Analytical mindset
- RFP content creation
- CRM tools
- Sales enablement platforms
Location
- US (east or west coast)
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Kraken powers innovative global developments in energy, creating technology that redefines utilities and unlocks a new energy system.
- They optimize renewable generation, build intelligent grids, and empower utilities to deliver exceptional customer experiences.
- Their operating system is transforming the industry worldwide.
- Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA.
- In the UK they are one of the Best Workplaces on Glassdoor with a score of 4.5.
Equal Opportunity
- As an equal opportunity employer, Kraken does not discriminate on the basis of any protected attribute.
- They consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.