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About the Role
This role is the embedded operational engine for the Rest of World sales team, serving as the daily partner to sales managers and reps, and the trusted operating proxy for the Head of Revenue Operations. You will own the operating rhythm, ensure forecast accuracy, and unblock sellers to maximize their selling time. This is a high-ownership, high-visibility position within the Revenue Operations team, focused on strengthening existing foundations and building the next layer of operational support.
Responsibilities
- Serve as the go-to operational partner for RVP Sales, frontline managers, and reps, addressing process, systems, deal mechanics, territory, and data questions.
- Manage the weekly operating rhythm, including pipeline hygiene reviews, forecast call preparation, and leadership rollups.
- Own forecast accuracy tracking and drive adherence to forecasting discipline.
- Debug and resolve process breakdowns in real-time, such as quoting, approvals, CRM, routing, and commission inquiries.
- Support daily deal mechanics, including order forms, quoting workflows, and non-standard terms.
- Maintain a daily pulse on pipeline health, forecast accuracy, and key KPIs.
- Develop new field-facing Salesforce dashboards and contribute to existing reporting.
- Lead QBR preparation and synthesize data into actionable insights.
- Identify operational gaps and contribute the field's perspective to workflow design, collaborating with Business Systems and GTM Engineering teams.
- Document playbooks, workflows, and CRM standards.
- Reinforce forecasting discipline, pipeline hygiene, and data governance across the sales organization.
- Facilitate the rollout of RevOps initiatives into the field and relay field feedback.
- Partner with GTM Enablement on onboarding, adoption of the GTM stack (Salesforce, Clari, Slack), and program rollouts.
About the Company
- Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management.
- Utilizes industry-leading efficiency and eBPF-powered sensors for comprehensive capabilities including agentless cloud posture discovery, real-time threat protection, and integrated API security.
- One of the fastest-growing companies in cloud and AI security.