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About the Role

Info-Tech Research Group is seeking an experienced Director of Human Resources Technology to lead the analysis, design, and delivery of HR systems solutions that enable business performance and operational excellence. This individual contributor role serves as a trusted advisor and strategic partner, leading HR technology initiatives, translating business requirements into scalable solutions, and ensuring alignment with organizational objectives. The role requires strong analytical and stakeholder management skills, project management aptitude, and a passion for optimizing technology-enabled HR processes, bridging HR and technology to influence the evolution of HR systems and support company growth. It also includes operational responsibilities such as system administration, issue triage, data integrity, and ongoing support of HR technology platforms.

Responsibilities

Lead the intake, scoping, and prioritization of HR technology initiatives in collaboration with HR and IT leadership.
Translate business objectives into actionable technology roadmaps that align with corporate strategy.
Drive enterprise HR system integration strategy and processes that secure cross-functional alignment and a unified, reliable source of HR data.
Serve as the liaison between HR, operations, and technology teams to ensure shared understanding of project goals and deliverables.
Facilitate cross-functional workshops and decision-making sessions to align priorities and resolve issues.
Manage communication with stakeholders at all levels, including executives, on project status, risks, and outcomes.
Partner with business stakeholders to elicit, document, and prioritize business requirements for enterprise HR systems and related projects.
Conduct in-depth process analysis to identify opportunities for automation, efficiency, and data accuracy.
Collaborate with technical teams to ensure solutions are designed to meet both functional and strategic goals.
Develop and maintain documentation, including business requirements, process maps, user stories, and acceptance criteria.
Partner with team leaders to oversee implementation activities and ensure successful delivery.
Develop and execute test strategies to validate system solutions that meet business requirements.
Support user adoption by developing training materials, conducting workshops, and ensuring smooth transitions through change management best practices.
Serve as a point of contact for day-to-day HR system issues, ensuring timely resolution and minimal disruption to business operations.
Oversee ongoing data integrity, security access, and configuration management across HR technology platforms.
Maintain system documentation and standard operating procedures to support consistent, reliable platform performance.

Requirements

Bachelor's degree in Human Resources, Business, Information Systems, or related discipline.
Minimum 10+ years of experience in HR business analysis, HR systems, or related project leadership roles.
Demonstrated success in leading technology-enabled transformation initiatives within HR or corporate operations.
Proven expertise in requirements management, stakeholder engagement, and process optimization.
Strong analytical and critical thinking skills; able to synthesize complex data and present clear recommendations.
Excellent communication and presentation skills, with the ability to engage both executive and technical audiences.
Proficiency with project and workflow management tools such as JIRA, and Microsoft Office Suite.
Experience in Agile and Waterfall delivery environments.

Skills

HRIS configuration and administration
Workforce analytics tools
HCM systems
Payroll systems
Talent management systems
JIRA
Microsoft Office Suite
Agile methodologies
Waterfall methodologies
Requirements management
Stakeholder engagement
Process optimization
Analytical skills
Critical thinking
Communication skills
Presentation skills

Location

Remote

Work Type

Full-time

Experience Level

10+ years of experience

Education Level

Bachelor's degree

Benefits

Consistent year-on-year growth
Double-digit growth even during a global pandemic
Top 3 on LinkedIn's Top Companies List in Canada
Growth-focused, entrepreneurial culture
Unlimited opportunities for professional growth and development
Financial support for professional development and training

About the Company

Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions.
Serving over 30,000 professionals and collaborating closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.

Equal Opportunity

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants.
Upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.