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About the Role
The Senior Enterprise Project Manager owns the business casing, planning, delivery, adoption, and governance of strategic projects at the intersection of technology and business. This role acts as the connective tissue between vision-defining stakeholders and delivery teams, ensuring end-to-end execution across technical and non-technical workstreams. A key characteristic is the ability to bridge technology and business, translating complex initiatives into structured delivery plans with clear accountability, timelines, and outcomes.
Responsibilities
- Partner with initiative stakeholders to shape strategy, define the business case, and articulate the value and investment rationale.
- Define and manage schedule, scope, and budget across technical and non-technical workstreams from initiation through go-live and hypercare.
- Serve as the primary point of contact between project sponsors, business stakeholders, and delivery teams, balancing competing priorities.
- Build and maintain detailed project plans, RAID logs, resource plans, and dependency maps; surface risks proactively.
- Monitor milestones and performance metrics; provide regular status updates to leadership, including executive-level reporting.
- Assess team capacity, allocate work according to skills and experience, and adjust as constraints shift.
- Design and continuously refine project intake, planning, and execution processes.
- Apply structured change management approaches to drive adoption of new systems, processes, and ways of working.
- Assign individual workstream tasks to contributors based on expertise; reassess and realign as project conditions evolve.
Requirements
- 7+ years in a project management role delivering strategic enterprise projects.
- Prior exposure to Master Data Management, enterprise data unification, Customer 360, or CRM implementation (e.g., Salesforce, Dynamics 365, HubSpot).
- Demonstrated experience managing cross-functional, multi-stakeholder projects to completion.
- Experience working across enterprise initiatives (business, sales, tech, strategy, marketing, among others).
- Experience with structured change management strategies, documentation, and knowledge sharing.
- Bachelor’s degree in a relevant field, or equivalent work experience.
- Excellent written and verbal communication skills with experience reporting out to the C-suite.
- Exceptional multitasking, organizational, and planning skills.
- Comfortable operating with ambiguity and building structure from scratch.
Skills
- Program and project management methodology (Agile, waterfall, hybrid)
- Techniques for planning, monitoring, and controlling complex programs
- Change management methods and tools
- Budgeting and resource allocation procedures
- Enterprise data concepts: master data management, data unification, data governance, Customer 360, CRM platforms
- Business and technology relationship: understanding how systems decisions drive commercial outcomes
- Implementation planning for multi-user, multi-team environments
- Project Management Professional (PMP) or PRINCE2 certification
- Data governance frameworks and cross-functional data stewardship
- Jira, Confluence, Smartsheet, or equivalent tools
Location
- Toronto, ON
Work Type
- Hybrid
- Onsite (2-3 days a week)
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- $120,000 to $135,000 CAD
Benefits
- Competitive compensation package
- Strong pay-for-performance rewards approach
- Opportunity to participate in incentive programs
- Compensation tied to business and individual performance
Equal Opportunity
- Employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- Accommodation due to disability at any stage of the hiring process will be provided upon request.