Operations and Improvement Consultant - Process Optimisation in Financial Services at PA Consulting | GB | Rezi

Operations and Improvement Consultant - Process Optimisation in Financial Services at PA Consulting

Operations and Improvement Consultant - Process Optimisation in Financial Services

PA Consulting · GB

3 weeks ago

Operations and Improvement Consultant - Process Optimisation in Financial Services

PA Consulting · GB

22 days ago
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About the Role

We are actively looking to recruit people at the Consultant, Senior Consultant and Principal Consultant level to build improvement capability and operations excellence, primarily focused on our Financial Services Sector, specifically our Banking and Wealth and Asset Management Portfolio of clients.

Responsibilities

  • Operational effectiveness and efficiency through Lean and Six Sigma techniques
  • Process optimisation
  • Service design
  • Change and implementation management
  • Training development and delivery
  • Facilitating workshops
  • Providing compelling, evidence-based insights
  • Helping to manage complex and senior stakeholders
  • Partnering with clients to provide a service that delivers real and long-lasting value
  • Working with clients to bring energy, direction and expertise in helping to solve the most difficult operational and supply chain challenges

Requirements

  • Core experience of delivering operational improvement across front, middle and back office service areas
  • Proven experience of leading assignment workstreams, assignments and teams
  • Core experience of working and delivering similar projects ideally within the Financial Services sector
  • A track record of realising business benefits and outcomes
  • Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
  • The ability to demonstrate leadership skills in large and diverse project teams
  • Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
  • An aptitude for delivering creative as well as innovative solutions
  • An interest in developing new business
  • Ability to work independently, developing excellent relationships with stakeholders internally and externally, and delivering the highest customer service and business standards
  • Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence
  • A drive for personal and professional progression
  • Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable
  • Lean Green or Black Belt certified desirable
  • At Principal grade, line management and prior consulting experience required
  • Applicants must have at least 5 years of continuous residency in the UK for certain UK roles requiring higher levels of National Security Vetting
  • Applicants must be a British citizen or have been resident in the UK for the past 5 years for certain UK roles requiring security clearance

Skills

  • Financial Services cost optimisation
  • Operational improvement
  • Lean and Six Sigma techniques
  • Process optimisation
  • Service design
  • Change and implementation management
  • Training development and delivery
  • Digital technologies
  • Cost improvement
  • Change management
  • Leadership skills
  • Interpersonal skills
  • Team working skills
  • System finance
  • Service design
  • Governance
  • Capacity and workforce modelling
  • Operational excellence

Location

  • London Victoria office
  • UK

Work Type

  • Hybrid working
  • On client site

Experience Level

  • Consultant
  • Senior Consultant
  • Principal Consultant

Education Level

  • Lean Green or Black Belt certified desirable

Benefits

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

About the Company

  • We believe in the power of ingenuity to build a positive human future.
  • Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster.
  • Our clients adapt and transform, and together we achieve enduring results.
  • We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists.
  • We have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.
  • Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.
  • PA. Bringing Ingenuity to Life.
  • Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges.
  • We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Equal Opportunity

  • We’re committed to advancing equality.
  • We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience.
  • We welcome applications from underrepresented groups.
  • Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]