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About the Role
This role focuses on increasing QA capacity by providing hands-on testing for Salesforce and Web tickets, applying risk-based regression testing, and supporting existing AIO automation. The goal is to close coverage gaps and enhance the quality of releases.
Responsibilities
- Provide thorough manual and exploratory testing across relevant Salesforce and Web tickets, applying risk-based testing according to the nature and impact of each change.
- Prioritize regression testing, not just happy-path checks, to reduce the risk of shipping undetected issues.
- Extend and complement existing AIO automation, identifying where additional tooling or approaches would provide better coverage or maintainability.
- Work alongside the existing QA lead, who owns the overall automation strategy and roadmap, contributing hands-on automation build where needed.
- Work alongside the existing QA lead and engineering team to raise the overall QA bar, across both tooling and process.
- Partner with Business Systems and engineering leads to prioritize coverage based on commercial risk.
- Report to Business Systems Engineering leadership, with visibility on release risk and quality metrics shared with the wider team.
Requirements
- Strong hands-on manual and exploratory testing experience across web applications and, ideally, CRM/Salesforce environments.
- Experience in automating tests using Javascript/Typescript frameworks (e.g. Nightwatch.js, Cypress, Playwright).
- Experience with API and integration testing, including validating data flows between Salesforce, web applications and third-party systems.
- Comfortable splitting time between hands-on ticket testing and automation work, rather than being purely one or the other.
- Genuinely hybrid: as comfortable manually testing a ticket as contributing to an automation framework.
- Collaborative: complements and supports the existing QA lead's automation strategy rather than working around it.
- Pragmatic about what to automate first, while making sure day-to-day coverage across Salesforce and Web doesn't slip in the meantime.
Skills
- Manual testing
- Exploratory testing
- Risk-based testing
- Regression testing
- API testing
- Integration testing
- Javascript
- Typescript
- Nightwatch.js
- Cypress
- Playwright
- Salesforce
- Web applications
- CRM
Location
- Hybrid
Work Type
- Fixed-term contract
- Hybrid
Experience Level
- Senior
About the Company
- EF English Live is powering the next generation of English language learning for millions of learners, worldwide. We’re reinventing education through a combination of real EF teachers and AI language learning technology with online English courses that simulates real-life scenarios. Join classes 24/7 from anywhere and progress faster with a method that works.
- For over half a century EF has been the leader in international educational programs and experiences designed to foster understanding between people and cultures. Through language, cultural exchange, academic studies, and educational travel, EF creates immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.
- Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education.
- EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.