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About the Role
As a Groups and Events Sales Executive, you will drive business performance by managing group and event inquiries, maximizing conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.
Responsibilities
- Manage group inquiries from initial contact through to confirmation, ensuring profitable outcomes
- Support the planning and organisation of the Groups and Events function alongside senior leadership
- Conduct hotel show rounds and actively promote the property to prospective clients
- Coordinate with internal departments to ensure smooth handover and flawless event execution
- Maintain and update booking systems, contracts, and client records accurately
- Monitor and manage the groups and events diary to optimise occupancy and revenue
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
- Identify sales opportunities and contribute to achieving departmental targets
- Provide exceptional customer service and handle inquiries or concerns professionally
Requirements
- Previous experience in a similar sales or hospitality role (preferred)
- Knowledge of Opera or similar systems (desirable)
- A sales-driven mindset with strong commercial awareness
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A positive attitude with a proactive and team-oriented approach
- Must be part of the Hotel Management Talent Pool
- Must inform direct supervisor/Hotel Director and HR manager of interest in participating in the internal selection process
About the Company
- Meliá offers unlimited growth and development opportunities globally.
- Meliá is committed to equal opportunities between women and men in the workplace.
- Meliá prioritizes disseminating a corporate culture committed to effective equality.
- Meliá promotes equality and diversity, avoiding discrimination based on disability, race, religion, gender, or age.
- Meliá believes diversity and inclusion are essential for success as a global company.
- Meliá supports the sustainable growth of the industry through a socially responsible team with the motto 'Towards a sustainable future, from a responsible present'.
Equal Opportunity
- Committed to equal opportunities between women and men in the workplace.
- Promotes equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age.