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About the Role
We are seeking a self-motivated, proactive Account Manager responsible for managing, maintaining, and growing APPLIED’s House Accounts, as well as closing new business opportunities. Key activities include proactive outreach on a pre-established set of accounts, executing account plan strategies, and providing daily technical and product level support. This individual will work independently and collaboratively to create value and drive profitable growth. This role requires occasional, local travel, but the majority of the job will be done from a home office.
Responsibilities
- Retain & grow sales/profitability with existing customers.
- Win new business opportunities with support of the Business Development Team.
- Uncover larger opportunities within existing book of business.
- Work cross-functionally to implement account pricing strategies.
- Proactively assess and validate customer needs and goals on an ongoing basis.
- Develop strong relationships with key decision makers at all levels within an account.
- Maintain high activity levels and review with management as required.
- Develop and maintain detailed customer plans with existing and prospective key accounts that are critical to achieving house revenue and profit margin goals.
- Maintain high levels of professional internal and external communication.
- Teamwork and collaboration with other Applied Product functional areas (Marketing, Purchasing, Customer Service).
- Support and adhere to all safety procedures and complete all required safety training.
- Identify and support improvement opportunities for processes to support company objectives and customer expectations.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree or higher, or 4+ years of relevant professional experience.
- 2+ years of Account Management experience
- Located in the Twin Cities, MN area.
- Must be able to travel up to 10% of the time.
- Legally authorized to work in the United States.
- Prior experience in adhesives or related field is highly preferred.
- Experience closing new business and growing and retaining existing business is required.
- Must be well organized, process and data driven, with the ability to make decisions and act on them.
- Ability to communicate at all levels within an organization, build and manage relationships, demonstrate resilience, and handle difficult situations with a positive “can do” attitude.
- Proven experience & ability to work independently, as well as in a team environment.
- Demonstrated excellence in verbal and written communication skills, including a strong phone presence, listening, and presentation skills.
- Competency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
- Desire to develop knowledge and practice of customer-focused selling processes.
- Communicate information and ideas so others will understand.
- Observe details at close range (within a few feet of the observer).
- Remain in a stationary position for extended periods of time.
- Operate a computer and other office productivity machinery, such as a keyboard, mouse, telephone.
- Travel between company locations, customer sites, and/or manufacturing facilities as needed.
- Walk through manufacturing, warehouse, and production areas as needed.
Skills
- Account Management
- Sales
- Customer Relationship Management
- Technical Support
- Product Support
- Business Development
- Pricing Strategy
- Communication
- Teamwork
- Collaboration
- Process Improvement
- Microsoft Office Suite
Location
- Twin Cities, MN
Work Type
- Remote
- Occasional Travel
Experience Level
- 2+ years of Account Management experience
- 4+ years of relevant professional experience
Education Level
- Bachelor’s Degree or higher
Salary/Compensations
- $80,000 - $100,000 annually
- OTE range of $115,000 - $129,000 annually
Benefits
- Medical, Dental and Vision Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities
- Opportunities for personal growth
About the Company
- APPLIED Adhesives is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We are focused on innovating new product solutions and applications in emerging industries and are confident in our ability to become the most sought-after adhesive solutions partner.
- Core Values: Team-Oriented, Get Things Done, Accountable, Curious, Driven to Win.
Equal Opportunity
- We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.