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About the Role
This role is responsible for maximizing sales and providing excellent customer service by directing team members and representing the company in accordance with policies. It involves managing staff, assessing customer needs, and ensuring store operations align with company standards.
Responsibilities
- Maximize sales by directing team members in providing prompt, courteous, and professional service to walk-in customers.
- Solicit orders, sell company products, and represent the company according to policies.
- Increase sales volume within assigned accounts by keeping existing customers, assessing customer needs, and soliciting stocking programs, daily requirements, and equipment sales.
- Supervise the work performed by all team members.
- Collaborate with the District Manager in recruiting, hiring, evaluating, promoting, disciplining, and terminating supervised team members.
- Partner with Sales and Pricing Departments to establish appropriate pricing levels for installers and walk-in customers.
- Maximize gross profit on outside purchases.
- Monitor noncompetitive price overrides and price matches for policy compliance and profitability.
- Schedule appropriate staffing levels for optimal customer service and profitability.
- Review and approve team members’ hours daily.
- Work with the assistant management team to ensure proper training for all team members.
- Complete team member performance evaluations.
- Ensure the store is organized and operating in accordance with all company policies and procedures.
- Communicate consistently via email, notes, worksheets, and other tools to support efficient operations.
- Provide the Inventory Control Department with accurate and timely stock adjustment reports.
- Implement all planogram changes and merchandising plans as outlined on the To-Do List.
Requirements
- Minimum of 3 years of experience in the automotive industry.
- Experience in staff and asset management.
- Mandatory bilingualism: excellent verbal and written communication skills in English.
- Strong knowledge of Microsoft Office applications.
- Flexibility with work schedule.
Skills
- Strong people management skills
- High sense of responsibility
- Excellent interpersonal communication skills
- Initiative, enthusiasm, and sound judgment
- Strong leadership and motivational abilities
- Ability to manage priorities effectively
- Honesty and transparency
- Ability to work under pressure
Work Type
- Permanent position
- 40-hour work week
Education Level
- High School Diploma
Salary/Compensations
- Competitive salary
Benefits
- Group benefits according to the collective agreement
- Medical, Dental, Life and Long-Term Disability Insurance
- RRSP
- Additional employee benefits
About the Company
- Vast-Auto Distribution is a subsidiary of O’Reilly Automotive Inc., a leader in auto parts distribution and retail across Eastern Canada.
- O’Reilly Auto Parts operates more than 6,000 stores with over 92,000 team members across the USA, Mexico, Puerto Rico, and Canada.
- Grow and succeed in a value-driven workplace that supports professional development within a Fortune 300 organization.
- Exposure to best practices and tools across a large North American organization.
- Career growth opportunities through our Promote from Within philosophy.
- We are ENTHUSIASTIC, HARDWORKING PROFESSIONALS, who are DEDICATED to TEAMWORK, SAFETY/WELLNESS, and EXCELLENT CUSTOMER SERVICE.
- We practice EXPENSE CONTROL while setting an example of RESPECT, HONESTY, and a WIN-WIN ATTITUDE.
Equal Opportunity
- Commitment to inclusion: We are dedicated to building a diverse and inclusive workplace.
- We value different perspectives and encourage applications from all qualified individuals.