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About the Role

The Security - Loading Dock Officer is responsible for overseeing the secure and efficient operation of loading docks at designated client locations. This position plays a critical role in managing deliveries, monitoring inbound and outbound traffic, and ensuring compliance with security protocols and facility procedures specific to each site.

Responsibilities

Maintain a professional demeanor while assisting vendors, employees, tenants, and visitors.
Monitor and control access to client loading docks and adjacent areas, ensuring only authorized personnel are permitted entry.
Greet and verify delivery personnel, vendors, and contractors entering the loading dock area.
Maintain a visible presence and patrol assigned dock zones to deter theft, vandalism, or unauthorized activity.
Answer incoming calls and manage communication related to dock operations.
Enforce building and loading dock policies and procedures within established guidelines.
Inspect outgoing deliveries to ensure authorized removal of property.
Monitor security systems and alarms related to dock areas.
Prepare incident and activity reports as required.
Follow established emergency protocols and support evacuation procedures if needed.

Requirements

High School Diploma or equivalent required.
Valid state-mandated security officer license or ability to obtain one.
Minimum of 1–2 years of experience in security, preferably with logistics or dock-related responsibilities.
Reliable transportation and effective communication skills.
Professional appearance and customer service mindset.
Ability to write routine reports and complete logs accurately.
Familiarity with security systems, access control devices, and safety protocols.

Skills

Customer service
Communication skills
Report writing
Security systems
Access control devices
Safety protocols

Location

Onsite

Work Type

Full-time

Experience Level

1-2 years

Education Level

High School Diploma or equivalent

Salary/Compensations

$20.70/HR

Benefits

Health & welfare
Dental
Vision
Sick leave
Vacation
401K enrollment

About the Company

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States.
Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve.
We support our employees, ensure they value them, give them the resources to be successful, and empower them to execute flawlessly.
Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service.
Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees.
Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment.
We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities