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About the Role

The Illinois Department of Children and Family Services is seeking an organized, professional, and results-oriented individual to serve as Chief of Product Management. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate will possess excellent organizational skills and strong leadership and communication capabilities. Join our innovative team to make a positive difference in the lives of children and families in Illinois.

Responsibilities

Serves as Chief of Product Management for the Department of Children and Family Services
Partners with the Chief Operating Officer and assigned DoIT Chief Information Officer to shape and execute the product vision and strategy
Serves as full line supervisor
Develops performance metrics and process improvement
Reviews and tracks industry insights and representation
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business, public administration, or directly related fields
Requires four years of progressively responsible administrative experience in a public or business organization
Requires ability to pass a background check
Requires ability to travel in the performance of duties
Requires appropriate, valid driver’s license
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest

Skills

General Administration/Business Marketing/Labor/Personnel
3 years of professional experience coordinating with Application Systems and information management
3 years of professional experience with agile frameworks like Scaled Agile, Scrum or Kanban
3 years of professional experience contributing to and participating in the entire product lifecycle, from ideation and development to launch and iteration
3 years of experience aligning product initiatives with company strategy and delivering measurable business outcomes
3 years of experience managing or working with social services and constituent needs
3 years of professional experience managing and performing data analytics, demonstrating the ability to interpret complex datasets, extract actionable insights, and inform strategic decisions
3 years of professional experience managing or conducting quality enhancement efforts utilizing user-centered design principles to improve product usability and customer satisfaction

Location

Chicago - 60 E Van Buren

Work Type

Full Time
Salaried
Hybrid

Experience Level

4 years of progressively responsible administrative experience
3 years of professional experience coordinating with Application Systems and information management
3 years of professional experience with agile frameworks
3 years of professional experience contributing to and participating in the entire product lifecycle
3 years of experience aligning product initiatives with company strategy
3 years of experience managing or working with social services and constituent needs
3 years of professional experience managing and performing data analytics
3 years of professional experience managing or conducting quality enhancement efforts

Education Level

Four years of college, preferably with courses in business, public administration, or directly related fields

Salary/Compensations

$11,000 to $13,000 Monthly

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually
10-25 Days of Paid Vacation time annually
13 Paid Holidays annually
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)

About the Company

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Equal Opportunity

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.