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About the Role
The Associate Director of Person-Centered Services is responsible for the operational oversight of various CDS Monarch Services, including Day Habilitation Programs, Residential Homes, Community Habilitation, Vocational Programs, and more. This role ensures individuals receive high-quality, person-centered services through overall management and the development of effective service delivery systems.
Responsibilities
- Provides supervision to CDS Monarch programs.
- Assumes administrative responsibility for all assigned facilities.
- Ensures programs are delivered in a person-centered manner incorporating CDS Monarch Shared Values.
- Ensures programs operate within established CDS Monarch Policy and Procedure through training, supervision, and monitoring.
- Ensures programs are fully compliant with New York State Office for People with Developmental Disabilities (OPWDD) standards.
- Ensures all Supervisors are fully trained and understand their job duties.
- Ensures Supervisors complete assigned job responsibilities related to Incident Management, QI Audits, Plans of Corrective Actions, and HR Measures.
- Ensures programs are staffed at established minimum and program-specific levels.
- Provides oversight and monitoring of daily, weekly, and monthly reports.
- Prepares and submits reports in a timely manner to the Director of Person-Centered Services.
- Monitors, trains, and directs to ensure spending is contained within authorized levels for personal spending, overtime, and non-personal services.
- Reviews and monitors program budget monthly and ensures payroll adheres to the set budget.
- Ensures Supervisors effectively implement prescribed internal controls for operational finance, personal allowance, and vehicle/equipment usage.
- Completes weekly site visits to all applicable programs to ensure environments are safe, attractive, comfortable, and well-maintained.
- Collaborates with Facilities Management for preventative maintenance.
- Participates in on-call rotation, ensuring 24/7 oversight of residential systems on evenings and weekends.
- Attends and participates in all meetings as directed by the Director of Person-Centered Services.
- Notifies the Director of Person-Centered Services of all barriers impeding the completion of duties and responsibilities.
- Performs all other necessary duties relevant to the position as directed by the Director of Person-Centered Services.
Requirements
- Must be at least 18 years of age.
- Reliable transportation (NYS Driver’s License required).
- Ability to work independently and motivate others.
- Ability to communicate effectively, both orally and in writing.
- Maintain all required certifications/training by State regulations and CDS policy.
- Adhere to all CDS Life Transitions, Inc. and iCircle policies and procedures.
- Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
- Attend mandatory education and training modules as scheduled.
- Act as a professional representative of CDS Life Transitions, Inc. and iCircle in appearance, behavior, temperament, communication, language, and dress.
Skills
- Person-centered service delivery
- Policy and procedure implementation
- OPWDD standards compliance
- Supervisory training and development
- Incident management
- Quality improvement audits
- Corrective action planning
- HR measure adherence
- Staffing level management
- Report preparation and submission
- Budget monitoring and control
- Financial oversight
- Internal controls implementation
- Site visit assessments
- Preventative maintenance collaboration
- On-call support
- Meeting participation
- Professional representation
Location
- New York
Work Type
- Full-time
Experience Level
- Associate Director
- Five years’ consecutive experience serving those with intellectual and developmental disabilities
- Experience in residential services with direct management of residential facilities
- Experience in day services with direct management of day services’ facilities
- At least three years of supervisory experience with proficiency in personnel affairs, financial acumen, and communication
Education Level
- Bachelor’s Degree in a human service field preferred
Salary/Compensations
- The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by applicant qualifications and experience, education, position-specific licensing/training, and departmental budgets.
Benefits
- Participation in the internal development curriculum – LEAD – preferred
About the Company
- CDS Life Transitions is an Equal Opportunity Employer.
Equal Opportunity
- CDS Life Transitions is an Equal Opportunity Employer and affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.
- CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless the accommodation would impose an undue hardship on the operation of our business.