Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Embedded Crisis Response Technology Analyst role.
Rezi rewrites your resume against Sibylline Ltd's job description. Free.
Tailor your resume to this Embedded Crisis Response Technology Analyst role.
Rezi rewrites your resume against Sibylline Ltd's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Embedded Crisis Response Technology Analyst posting at Sibylline Ltd — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Embedded Crisis Response Technology Analyst posting at Sibylline Ltd — free, in seconds.
About the Role
As the Crisis Response Technology Analyst, you will provide critical technological and operational support to a 24/7 team of analysts operating across the USA, UK, and APAC. You will manage the day-to-day operation of crisis response systems, administering, configuring, and improving the tools the analyst team relies on, with a focus on the Everbridge Visual Command Center (VCC). This includes stewardship of the emergency alert program.
Responsibilities
- Manage the emergency alert program day-to-day, including configuration, procedures, documentation, and cross-functional coordination.
- Serve as configuration owner and super-user for Visual Command Center, Everbridge, Veoci, and related tools, maintaining alerting logic, geofences, contact and asset data, orchestration workflows, and integrations.
- Author and continuously improve standard operating procedures and supporting policies for the team's systems and workflows.
- Operationalize new technology across the analyst team by partnering to roll out new capabilities and build training and reference materials.
- Own technology enhancement projects end to end with the client's information systems and technology team, gathering requirements, drafting Business Requirements Documents (BRDs), and managing delivery.
- Coordinate with information systems and technology teams, external vendors, and other client-specific teams to drive vendor development timelines and roadmaps.
- Triage and resolve day-to-day system issues, tracking them to closure.
- Own testing, quality control, and data quality, validating data integrity and accuracy before enhancements reach the analyst team.
Requirements
- Requires the ability to work flexible hours, including evenings, weekends, and holidays as operational needs dictate.
- Ability to see around corners, anticipate challenges, and propose timely, sustainable solutions.
- Interest in world events and the ability to assess them with comprehension of the bigger picture.
Skills
- Strong attention to detail.
- Strong written and verbal communication skills.
- Curiosity for technology and an understanding of how systems work end to end.
- Organized self-starter able to run multiple workstreams independently and perform well under pressure.
- Experience with AI-assisted workflows and tools is a bonus.
Location
- Austin, TX
Work Type
- Onsite
- Full-time
Experience Level
- Mid-level
Education Level
- Bachelor's degree in Computer Science, Information Technology, Business Administration, Project Management or a related field; Master's degree preferred or equivalent professional experience.
Salary/Compensations
- $107,100 Annually
Benefits
- Medical Insurance - Sibylline pays 80% of premiums
- Dental Insurance – Employee Paid
- Vision Insurance – Sibylline pays 100% of employee premiums
- Flexible Spending Account and Dependent Care Spending Account
- Long Term/Short Term Disability – Sibylline pays 100% for employees
- Basic Life and AD&D Insurance – Sibylline pays 100% for employees
- 401(k) with up to 5% company matching
- 20 paid days accrued per year
- 24 hours sick time per year frontloaded
- Holidays
- Employee Assistance Plan (EAP)
About the Company
- Sibylline is the world's largest private intelligence firm, helping organisations manage risk, spot opportunity, and build resilience in an increasingly volatile world.
- Our people provide the insight that leaders need to navigate today's complex geopolitical landscape.
- We're innovative, entrepreneurial, and growing fast, which means genuine opportunities to take on complex challenges, work with cutting-edge technology, and build your career.
- Everyone brings something different to the table, and we want that reflected in how we operate.
- Our roles suit a wide range of working styles, personalities, and interests, and we invest heavily in our managers so that every person gets the support they need to do their best work.
- We're looking for people who are ambitious, discreet, and sharp, with strong integrity and a genuine curiosity about the world.
- If you're comfortable with uncertainty, energised by complex problems, and passionate about global affairs, we'd love to hear from you.
Equal Opportunity
- Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture, and lifestyle.
- We are committed to fostering a business culture that reflects these values and promotes equal opportunity.