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Tailor your resume to this Swahili speaking Customer Support Agent role.
Rezi rewrites your resume against Next Job Abroad's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Swahili speaking Customer Support Agent posting at Next Job Abroad — free, in seconds.
About the Role
We are seeking Swahili speakers for various projects, offering opportunities to work remotely from Greece or onsite in Athens, Chania, or Thessaloniki.
Responsibilities
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure efficient and timely closure
- Maintain high customer satisfaction while representing a major brand
- Provide and maintain strong, professional relationships with partners, showing empathy
- Work towards achieving client and internal targets
Requirements
- Fluency in Swahili
- Very good communication skills in English
- Exceptional communication & soft skills
- Problem-solving skills
- Computer knowledge/tech savviness
- Resourceful and able to multitask
- Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment
Skills
- Swahili
- English
- Communication
- Problem-solving
- Multitasking
Location
- Athens
- Chania
- Thessaloniki
- Remote (Greece)
Work Type
- Remote
- Onsite
Salary/Compensations
- Competitive monthly salary + 2 extra salaries per year
Benefits
- Relocation support including flight tickets, hotel accommodation, and housing search assistance
- Health care benefits
- Numerous discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events and community initiatives
- Free online Greek language courses
About the Company
- A Great Place to Work-Certified Company
Equal Opportunity
- Fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age