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About the Role

Gigs is expanding into new markets and needs a Technical Project Manager to own the integration of Mobile Network Operators. This role involves managing the technical build, commercial alignment, and regulatory compliance for each carrier integration, acting as the central point of contact and driving the process from contract signing to live traffic.

Responsibilities

Orchestrate integration programs, managing timelines, status trackers, risk logs, and launch checklists.
Set the pace for the integration squad, holding internal teams and carriers accountable to the plan.
Own end-to-end delivery, tracking milestones, dependencies, and risks, and driving resolution across teams.
Partner with Engineering as a technical peer, understanding API contracts, eSIM/interconnect flows, and network configuration.
Translate carrier technical specifications and API documentation into actionable build plans.
Run technical alignment sessions, focusing on spotting and resolving risks before they become blockers.
Act as the connective tissue between Gigs, carriers, and third-party vendors, escalating issues appropriately.
Contribute to building the integration playbook, shaping tools, templates, and processes for carrier integrations.

Requirements

5+ years in a technical program/project management, technical delivery, or solutions/partner engineering role at a technology company.
Hands-on experience running API-based integrations.
Comfortable reading API documentation and technical specs directly.
Ability to hold substantive technical conversations with engineers about architecture and tradeoffs.
Proven track record of owning ambiguous, multi-stakeholder builds end-to-end, including external partners.
Sharp, structured communication skills to drive alignment across Engineering, Product, and external stakeholders.
A bias to unblock: spotting risk early and driving it to resolution.
Enthusiasm for building a new function from scratch and defining its processes.

Skills

Technical Program Management
Technical Delivery
Solutions Engineering
Partner Engineering
API Integration
API Documentation Analysis
Technical Specification Analysis
Cross-functional Communication
Stakeholder Management
Risk Management
Project Planning
Process Development
Telecom Ecosystem (Nice to have)
MVNO (Nice to have)
eSIM (Nice to have)
Carrier/Network Operator Ecosystems (Nice to have)

Location

US
Europe

Work Type

Hybrid
Occasional Travel

Experience Level

5+ years

Benefits

Competitive compensation
Stock options
Home office/work setup stipends
Learning and development budget
Free phone
International data plan

About the Company

Gigs is building the operating system for mobile services, enabling tech companies to embed global connectivity into their products.
The company automates provisioning and removes telecom complexity for platforms.
Gigs has a team of approximately 150 people across the US and Europe.
The company has received nearly $100 million in funding from investors including Ribbit Capital, Google, and Y Combinator.
Gigs is described as one of the fastest-growing tech companies, attracting talent from companies like Stripe, Airbnb, and Shopify.
The company is tackling deep technical and regulatory challenges in the telecom space.
Gigs values curiosity, creativity, and the opportunity to shape the future of telecom.
Core values include leaning into challenges, speed, ownership, customer obsession, comfort with ambiguity, and a first-principles approach.