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About the Role
We are seeking a highly experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This role has a broad remit across all Salesforce domains, with a strong emphasis on AI integration, thought leadership, and cross-functional enablement.
Responsibilities
- Architect and deliver scalable, extensible Salesforce solutions that align with business goals and demonstrate innovation and leadership.
- Apply AI capabilities to enhance automation, predictive analytics, and intelligent workflows across Salesforce.
- Lead the Salesforce architecture for core implementation and key transformation initiatives, including Agentforce, Data 360, LWC, Flow, Apex, APIs, and reporting.
- Translate complex Salesforce concepts into clear, actionable designs for non-technical stakeholders and developers.
- Confidently deputise and represent the Salesforce function in director-level forums and decision-making processes.
- Drive initiatives independently, anticipate challenges, and continuously seek improvement opportunities.
- Collaborate closely with Product Owners, QA, Sales Ops, and other architects to ensure cohesive delivery.
Requirements
- Agentforce +1 year
- Data 360
- Lightning Web Components (LWC), Aura, Apex, Flow, APIs, Reporting + 6 years
- Extensive Salesforce Lightning Experience and declarative tools + 6 years
- Agentforce Revenue Management (formerly revenue Cloud is desirable)
- OmniStudio and Salesforce financial services cloud (essential)
- Financial Services Cloud, Agentforce, MuleSoft, Power BI (desirable)
- Salesforce Technical Architect certification
- Platform Developer II certification
- CPQ and other specialist certifications (preferred)
- 6+ years in Salesforce architecture and development
- Consulting background preferable
- Significant, large scale implementation experience in a fast paced change environment
- Experience in Agentforce and Data 360
- Proven track record in fintech or financial services environments
- Passionate about personal development and continuous learning.
- Resilient and committed to delivering high-impact outcomes.
- Exceptional ability to engage with technical and non-technical audiences.
- Demonstrates a proactive growth mindset and ownership of initiatives.
- Able to deputise for directors and represent the Salesforce function confidently.
Skills
- Salesforce
- AI integration
- Agentforce
- Data 360
- Lightning Web Components (LWC)
- Aura
- Apex
- Flow
- APIs
- Reporting
- Salesforce Lightning
- Declarative tools
- Agentforce Revenue Management
- OmniStudio
- Salesforce financial services cloud
- Financial Services Cloud
- MuleSoft
- Power BI
Work Type
- Permanent
Experience Level
- 6+ years
About the Company
- In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.
- Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.