Sales Operations Manager at Joseph Joseph | GB | Rezi

Sales Operations Manager at Joseph Joseph

Sales Operations Manager

Joseph Joseph · GB

3 weeks ago

Sales Operations Manager

Joseph Joseph · GB

23 days ago
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About the Role

Responsible for the development and improvement of processes, systems, and reporting in commercial sales to facilitate profitable revenue growth and meet business needs. This role involves working with sales leadership to understand challenges, provide systematic solutions, and drive operational efficiency through accurate reporting, analysis, and metrics.

Responsibilities

  • Deliver timely, accurate, and actionable business information to management on a weekly/monthly basis.
  • Track, analyze, and report sales data by retailer, region, and store.
  • Provide sales out analysis programs and improve response times to achieving sales targets.
  • Serve as the single point of contact for reporting weekly/monthly on revenue plan to actual sales.
  • Lead a team to identify trends and communicate effectively with a remote team to drive sales.
  • Analyze distribution gaps and identify opportunities for growth by region and channel.
  • Provide detailed distribution maps and retailer landscapes to support strategic decision-making.
  • Partner with sales leadership to prioritize and execute distribution initiatives.
  • Ensure systems (NuOrder) are maintained with correct data on a daily, weekly basis.
  • Assist in the creation of ongoing outbound communication vehicles, including feedback surveys and recognition programs.
  • Assist in conducting sales meetings, providing commercial insights and global data.
  • Work with the Sales team to identify inefficiencies in reporting methods, systems, and programs, implementing improved solutions.
  • Lead the compliance of data information stored within sales, ensuring adherence to best practices and legislation.
  • Serve as the SAP expert for commercial sales and provide training for the commercial team.
  • Drive compliance levels in store within agreed coverage direct markets.
  • Collaborate with regional teams to ensure fixture compliance and brand consistency.
  • Develop tools and dashboards to monitor fixture performance and ROI.
  • Support the creation and execution of promotional calendars across markets.
  • Implement governance frameworks for pricing and promotional activity.
  • Track promotional performance and provide actionable insights to improve ROI.
  • Ensure all hardware is updated, maintained, and identify issues and provide solutions.
  • Take on new activities that broadly align with the purpose of the role.
  • Address and resolve issues as they arise.
  • Identify problems and find solutions.

Requirements

  • Experience in working with retailers.
  • Experience in analyzing data and identifying trends.
  • Strong problem-solving, analytical, and collaborative skills within a team.
  • First-class MS Excel skills, including data analysis and interpretation.
  • Excellent organizational and planning skills.
  • Written and verbal communication skills, with the ability to communicate at all levels of the business.
  • Presentation skills, with the ability to present confidently in front of a varied audience.
  • Ability to work in a fast-paced and challenging environment.
  • Highly organized, detail-oriented, and adaptable.
  • Experience working with SAP systems is a plus.

Skills

  • MS Excel
  • Data Analysis
  • Reporting
  • SAP
  • Problem-Solving
  • Collaboration
  • Organization
  • Planning
  • Communication
  • Presentation

Location

  • London

Work Type

  • Hybrid working – 3 days in office & 2 days from home
  • Flex start/finish times

Experience Level

  • Manager

Salary/Compensations

  • Competitive salary

Benefits

  • Competitive salary and holiday allowance
  • Company performance related bonus
  • Pension contribution
  • Exclusive staff discount
  • 24/7 healthcare appointment support
  • External private employee wellbeing support
  • Access to Perkbox
  • Volunteer days
  • Team Recognition scheme
  • Training and Development
  • Holiday carry-over scheme
  • Season-ticket travel loan
  • Cycle to work scheme
  • Parental Leave support
  • Holiday trading (buy/sell) and extra holiday days for long service

About the Company

  • At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living.
  • We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
  • Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.