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About the Role
As a Shift Leader at the 25hours Hotel Bikini Berlin, you will ensure guests are happy from their first moment to their last, managing resource planning, team support, and administrative processes.
Responsibilities
- Take care of resource planning.
- Manage the team and support colleagues' development in collaboration with the assistant front office manager.
- Ensure the roster of duties is completed fairly, on time, and with an eye on business.
- Ensure smooth operations at the hotel reception during guest arrivals.
- Ensure administrative processes for the team run perfectly.
- Support colleagues during busy check-in periods.
- Maintain composure during sudden changes of plan.
Requirements
- Completed a course of training in the hotel business.
- Gained management experience.
- Can speak English fluently.
- Can inspire fellow staff and guests.
- Know your way around town and have tips for partying.
- Are a doer and openly admit mistakes.
- Bring your character and abilities.
Skills
- Teamwork
- Professionalism
- Respect
- Guest Service
- Resource Planning
- Team Management
- Staff Development
- Roster Management
- Administrative Processes
- Problem-Solving
- Adaptability
Location
- Berlin
Work Type
- 4-day-workweek
- Full-Time
- Permanent
Experience Level
- Management Experience
Education Level
- Hotel Business Training
Benefits
- 3 days off every week
- Flexible organization of free time
- Complimentary stays at 25hours hotels (up to 10 nights per year)
- Discounts at Ennismore bars and restaurants
- Discounts on hotel rooms worldwide
- Offers from numerous cooperation partners
- Participation in staff parties
About the Company
- A young, dynamic, and open team with a friendly, informal culture.
- Values great teamwork, professionalism, and mutual respect.
- Proud of counting local Berlin residents amongst visitors.
- Hosts monthly events with cool, eccentric, and sometimes famous acts.
- Located in close proximity to public transport links.
- Offers shared lunchtimes in the canteen and shopping opportunities at the Bikini mall with discounts.