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About the Role
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands to deliver more than 1 billion parcels and letters annually. We are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
Responsibilities
- Assist in the Pre-Brief/De-Brief and complete Driver documentation.
- Complete and maintain company documentation.
- Communicate with Drivers and Customers via telephone and appropriate company IT Systems.
- Driver pre-brief or evening de-brief as required.
- Control company asset management, including container portal updates, daily container counts, key and scanner controls.
- Check SP payments and issue associated daily/monthly reporting.
- Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering.
- Deal with customer queries via Company IT systems.
- Comply with all Health and Safety policies and procedures.
- Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour.
Requirements
- Flexible in approach to work.
- Ability to work effectively as part of a team.
- Provide support in resolving problems.
- Have a can do, right first time and passionate approach.
- Administration experience / skills.
- Industry knowledge.
Skills
- Communication
- Customer Service
- Administration
- IT Systems
- Reporting
- Filing
Location
- Enfield
Work Type
- Permanent
- Full-time
Salary/Compensations
- £26436.80
Benefits
- At least 28 days of annual leave (including Bank Holidays).
- Career Progression
- Access to flexible perks including shopping vouchers, insurance, and healthcare.
About the Company
- Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations.
- With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.
- Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
Equal Opportunity
- We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
- We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
- Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
- At Evri Group, everyone is welcome.