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About the Role
As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business.
Responsibilities
- Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
- Proactively generate high-quality leads weekly through local networking, referrals and market insight
- Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
- Drive repeat project spend, converting one-off transactions into long-term customer relationships
- Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
- Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
- Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate
- Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes
- Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
- Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
- Follow through on all commitments, ensuring consistent and reliable delivery for customers
- Continuously review performance, adapting approach based on results and insight
- Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
- Develop deep understanding of customer projects, trade needs and buying cycles
- Actively expand customer networks through referrals and industry engagement
- Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
- Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities
- Take personal responsibility for operating in a safe and legally compliant way
- Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role
Requirements
- Proven track record of driving sales growth and managing customer portfolios within Trade
- Understanding of trade customers and project-based selling
- Strong commercial and financial acumen, including margin awareness
- Ability to generate demand and build pipeline independently
- Excellent relationship management and influencing skills
- Strong planning, organisation and follow-up discipline
- Experience working in KPI-driven environments with clear accountability for results
- A full driving license
Location
- B&Q Beckton
Work Type
- Full time
- Permanent
Salary/Compensations
- £36,200 – £46,300 per year
- Store specific location allowance of £2044 per annum
- Quarterly bonus of up to 20% OTE
- Uncapped earning potential for high performers
Benefits
- Pension
- 6.6 Weeks Holiday
- Colleague discounts across a variety of our Group businesses including 20% off at B&Q
- Online discounts at leading retailers from theme parks to eating out and cinemas
- Award-winning pension scheme
- ShareSave options
- Payroll giving
- Employee Assistance Programme
- Colleague wellbeing benefits
About the Company
- We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.