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About the Role
The Enterprise Transformation Change Lead plays a critical part in making Haleon's ambition a reality by coordinating and driving business readiness activities across the Enterprise Transformation Programme, ensuring impacted teams are prepared and supported through change.
Responsibilities
- Support the delivery and coordination of change and engagement plans aligned with programme milestones and business readiness priorities.
- Partner with Change Leads, Engagement teams, Business Process Owners, and Functional leads to ensure clear, consistent and audience focused communications across impacted teams.
- Support stakeholder engagement activities that build awareness, understanding and readiness for new processes, systems and ways of working.
- Lead the execution of the Change Management Strategy and associated tools and frameworks.
- Drive the development and implementation of a robust change readiness assessment, change impact assessment and change action plans.
- Identify and manage change risks and resistance themes through proactive mitigation planning.
- Coordinate readiness activities across workstreams, ensuring dependencies, risks, actions and milestones are tracked and managed effectively.
- Consolidate readiness insights, stakeholder feedback and adoption themes to support programme decision making and go live preparedness.
- Track and report on organisational readiness, highlighting hotspots, progress, and required interventions for senior decision-making.
- Embed behavioural change practices (nudges, reinforcement plans, leadership actions) to ensure changes move from initial awareness to sustained adoption.
- Validate that training, communications, and readiness activities are sequenced to support smooth transition into new ways of working.
- Ensure adoption measures are defined, tracked, and used to inform post‑go‑live support and reinforcement activities.
- Partner with SME’s, trainers, and change networks to support consistent delivery and sustainable adoption across markets and functions.
- Support go‑live and post‑go‑live readiness activities to ensure business continuity, enable a smooth transition into new ways of working, and provide insights for hyper care planning and longer‑term adoption monitoring.
- Collaborate with Training & Adoption teams to ensure readiness activities align with learning, onboarding and adoption plans.
- Prepare readiness reports, status updates, RAID inputs for programme leadership and stakeholder forums, using qualitative and quantitative insights to support planning, prioritisation, and decision‑making.
Requirements
- Proven experience in change management, business readiness or organisational transformation roles within large scale programmes.
- Experience supporting global transformation initiatives, ideally SAP S/4HANA implementations within global FMCG organisations.
- Experience co ordinating cross functional readiness activities across multiple workstreams, markets and stakeholder groups.
- Deep understanding of change impact assessments, stakeholder engagement, adoption activities, business readiness planning and execution.
- Strong facilitation, coaching, and influencing capabilities across diverse teams and cultures.
- Analytical and problem-solving skills, with the ability to interpret qualitive and quantitative insights to support decisions making.
- Exceptional communication and interpersonal skills, able to build trusted relationships with stakeholders at all levels.
- Ability to manage multiple priorities and work effectively within fast-paced and evolving transformation environments.
- Familiarity with SAP implementation lifecycles and associated methodologies.
Skills
- Change management
- Business readiness
- Organisational transformation
- SAP S/4HANA implementations
- FMCG
- Cross-functional coordination
- Stakeholder engagement
- Adoption activities
- Business readiness planning
- Facilitation
- Coaching
- Influencing
- Analytical skills
- Problem-solving
- Communication skills
- Interpersonal skills
- SAP implementation lifecycles
Education Level
- Professional certification in change management (e.g. Prosci, ADKAR, APMG Change Management) – preferable.
About the Company
- Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions.
- Our trusted portfolio of brands includes Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.
- We combine deep human understanding with trusted science.
- Our Win as One strategy puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.
- We have an agile, performance-focused culture.
- The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business, enabled by SAP S/4HANA, to build an organisation that is wired for excellence and to deliver our ‘Win as One’ strategy.
- The programme will strengthen the heartbeat of our business to become more agile, efficient, and innovative, positioning us to drive growth through continuous improvement.
Equal Opportunity
- Haleon is committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
- We strive to create an inclusive culture where different backgrounds and views are valued and respected.
- We aim for Haleon to be a place where all employees feel they truly belong.
- Personal information shared during the application process is voluntary and used to meet regulatory and reporting obligations, and to support the development and execution of inclusion and belonging programmes.
- Provided personal information will be kept confidential, used only for legitimate business purposes, and will never be used in making employment decisions.
- If you require a reasonable adjustment or accommodation to apply for a job at Haleon, please let your recruiter know.
- We will provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide in confidence.