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About the Role
As Group Product Manager, you will lead the product and commercial strategy for MYOB's Practice portfolio, driving AI-powered workflow transformations to enhance customer experience and embed AI in product development. This role involves creating intelligent systems for continuous updates and building an open platform for agent participation. Reporting to the Head of Product, Practice, you will lead a team of Product Managers and shape the future of a strategic product portfolio.
Responsibilities
- Lead the product, customer and commercial strategy across your portfolio, ensuring investment is focused on solving meaningful customer problems and delivering measurable business outcomes.
- Translate strategy into a clear roadmap, partnering closely with Design, Technology, Data and Product Marketing to deliver customer and commercial value.
- Drive customer-led discovery, using research, experimentation and data to identify opportunities, validate hypotheses and prioritise effectively.
- Lead and develop a team of Product Managers, fostering a culture of ownership, accountability, curiosity and continuous improvement.
- Champion the thoughtful adoption of AI, both in customer-facing experiences and in how product teams discover, build and deliver products.
- Influence and align senior stakeholders across the business while managing portfolio investment, product performance and long-term growth opportunities.
Requirements
- Proven experience leading product teams and product portfolios within a B2B SaaS environment, with accountability for customer and commercial outcomes.
- Strong product discovery and strategic thinking capabilities, with a track record of turning customer insights and data into impactful product decisions.
- Experience coaching, mentoring and developing Product Managers, building high-performing teams that consistently deliver value.
- Commercial acumen and confidence using customer, product and financial data to prioritise investment and influence decision-making.
- Experience delivering AI-enabled products, with a practical understanding of trust, accuracy, privacy, governance and responsible AI principles.
- Strong stakeholder management skills, with the ability to influence senior leaders, navigate complexity and build alignment across cross-functional teams.
- If you've built and led great product teams and are excited about creating AI-powered experiences that customers genuinely trust and rely on, we encourage you to apply.
Skills
- AI-powered workflows
- AI
- Product strategy
- Commercial strategy
- Customer experience
- Product development
- Product discovery
- Strategic thinking
- Data analysis
- Stakeholder management
- AI-enabled products
- Responsible AI principles
Location
- Australia
- New Zealand
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Flexible, hybrid workplace
- Home office setup financial assistance
- Corporate discounts and vouchers
- Wellbeing support via Sonder
- In-house training and programs
- LinkedIn Learning
- Conference and study assistance
- Variety of leave options (purchased leave, parental leave, domestic violence leave, transgender leave, community leave, study leave)
- Community involvement (Wellness, Belonging, Planet)
About the Company
- MYOB is a leading business management solution helping businesses in Australia and New Zealand start, survive and succeed.
- We believe that when businesses run smoothly, everybody benefits.
- Our purpose is to give every person in business the tools they need to focus on what really matters and do Big Things.
- Joining MYOB means impacting businesses, shaping the future of work, and growing alongside the people and communities we support.
- We are in the business of people.
Equal Opportunity
- We’re all about embracing difference and backing people to be their true selves.
- We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it.
- We encourage applications from women and underrepresented groups who may not meet every requirement.
- We are proud to be a Circle Back Initiative Employer and commit to responding to every applicant.