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About the Role
As Assurance Lead, you will support the Head of Risk and Assurance to strengthen risk, quality, and compliance across Serco’s Asia Pacific division. You will plan and deliver assurance engagements, assess controls and processes, and work with teams to address findings and improve operations. This role involves embedding practical risk management and assurance practices to support strong business outcomes within operational, contract, and enabling teams.
Responsibilities
- Delivering assurance reviews across technical areas, contract operations and enabling services
- Assessing risks, controls and processes and identifying practical improvements
- Supporting quality management systems, ISO accreditations and assurance frameworks
- Facilitating risk workshops and supporting risk assessment activities
- Maintaining assurance reporting and tracking remediation activities
- Contributing to business continuity, crisis management and continuous improvement
- Work with senior leaders and diverse operational teams
- Contribute to Serco’s enterprise risk management journey
- Work across complex, government-facing environments
Requirements
- 5+ years’ experience in assurance, risk, governance, compliance, audit or quality
- Experience in large, complex, highly regulated or government-facing organizations
- Strong capability in planning and delivering assurance engagements
- Working knowledge of quality management systems and continuous improvement
- Strong analytical, communication and stakeholder engagement skills
- Tertiary qualifications in business, risk, governance, assurance, audit or a related field
- Membership of professional bodies such as IIA, IRM, CPA Australia or CAANZ will be highly regarded
- Certifications such as CA, CPA, CIA, CRMA or CISA will be highly regarded
- Experience with GRC systems, ISO standards and Lean Six Sigma will also be valued
Skills
- Assurance
- Risk management
- Governance
- Compliance
- Audit
- Quality management
- Analytical skills
- Communication skills
- Stakeholder engagement
- Continuous improvement
- Business continuity
- Crisis management
Location
- Sydney
- Melbourne
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- 5+ years
Education Level
- Tertiary qualifications in business, risk, governance, assurance, audit or a related field
Benefits
- Flexible benefits designed to support your wellbeing and growth
- Flexible working arrangements that support work-life balance
- Leadership development and internal mobility opportunities
- Access to wellbeing programs and Employee Networks
About the Company
- Serco is a place where you can grow
- Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.
- At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
- We focus on serving governments all over the globe.
- The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.
Equal Opportunity
- We seek and celebrate diversity and encourage applications from all backgrounds and cultures.
- By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.