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About the Role
Medtronic Japan needs a Senior Transportation Analyst to drive management of domestic transportation. The Transportation Analyst supports Medtronic's transportation operations by driving carrier performance, transportation analytics, service execution, and continuous improvement initiatives. This role partners closely with Distribution, Customer Service, Supply Chain, Finance, Quality, and third-party logistics providers to ensure safe, compliant, cost-effective, and reliable transportation services that meet customer expectations. The Transportation Analyst uses data-driven insights to improve operational performance, resolve transportation issues, monitor key performance indicators, and support strategic transportation initiatives.
Responsibilities
- Monitor transportation performance and service levels across domestic and international transportation providers.
- Analyze transportation data, identify trends, and provide recommendations to improve service, quality, and cost performance.
- Develop and maintain transportation KPIs, dashboards, and performance reporting.
- Support carrier governance processes, including scorecards, business reviews, and corrective action management.
- Investigate transportation service failures and delivery exceptions, including delays, damages, shortages, missed pickups, and other customer-impacting events.
- Coordinate issue resolution with carriers, distribution centers, customer service teams, and internal stakeholders.
- Review transportation costs, freight invoices, and billing discrepancies to ensure financial accuracy.
- Support transportation sourcing events, carrier implementations, and network optimization initiatives.
- Identify and execute continuous improvement opportunities that improve transportation efficiency, customer experience, and cost performance.
- Support business continuity planning and transportation risk mitigation activities.
- Participate in cross-functional projects involving transportation, distribution, customer service, planning, and quality functions.
- Ensure transportation processes comply with applicable Medtronic quality, regulatory, and operational requirements.
- Support transportation system enhancements, reporting tools, and future transportation management system capabilities.
Requirements
- Bachelor's degree required.
- Minimum of 5-7 years of relevant experience in transportation, logistics, supply chain, distribution, operations, or related field.
- Experience analyzing operational performance data and translating findings into actionable recommendations.
- Experience working with transportation providers, logistics service providers, or distribution operations.
Skills
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Excel, Power BI, or similar analytical tools.
- Effective communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of transportation processes, carrier operations, and logistics performance metrics.
- Medical device, healthcare, pharmaceutical, or highly regulated industry experience.
- Experience supporting transportation RFQs or carrier sourcing events.
- Knowledge of transportation management systems (TMS), warehouse management systems (WMS), or ERP platforms.
- Lean, Six Sigma, Kaizen, or continuous improvement experience.
- Experience supporting regional or multi-site distribution networks.
- Advanced data analytics and reporting capabilities.
Location
- Japan
Work Type
- Full-time
Experience Level
- 5-7 years
Education Level
- Bachelor's degree
Salary/Compensations
- Competitive Salary
Benefits
- Flexible Benefits Package
- Medtronic Incentive Plan (MIP)
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Equal Opportunity
- Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
- Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
- If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
- If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.