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About the Role
The Capital and Maintenance Program Analyst is responsible for effective business operations associated with THESL Capital and Maintenance programs and operating expenses. This role involves high-level schedule development, data analysis, gap identification, trend analysis, and reporting for the THESL Capital and Maintenance Work Programs. It also includes developing processes, procedures, and tools for governance and compliance, as well as creating databases and automated reports to support leadership and stakeholders in managing capital work programs.
Responsibilities
- Develops and maintains construction and design schedules in support of Program Management.
- Analyzes gaps and trends for various programs and portfolios.
- Prepares reports pertaining to program delivery status and outcomes.
- Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions.
- Gathers data, performs data analysis and creates reports while ensuring accuracy of data.
- Leads process and tool/system improvement projects as well as process mapping activities in support of departmental continuous improvement programs.
- Liaises with internal and external stakeholders to assist in the successful coordination and delivery of program execution.
- Identifies workflow automation opportunities utilizing available tools and systems (e.g., Alteryx).
- Identifies opportunities to improve analytics and decision support using visualization software (e.g., Tableau).
- Creates and maintains reporting applications, forms and customized databases.
- Performs periodic analysis and monitoring of operations data for the purposes of quality assurance.
- Participates in corporate wide initiatives to support overall business strategy.
- Supports the development of rate applications to the regulator including, preparation of narratives, assisting with responses to interrogatories and supporting witness preparation needs related to THESL Capital/Maintenance Execution Work Programs.
- Performs additional duties as assigned.
Requirements
- Bachelor degree in Business Administration, Business Technology, Analytics or related field.
- Three (3) to five (5) years of progressive experience in schedule development, data analysis, gap analysis, report creation, workflow automation, business process design, business intelligence and performance management.
- Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, MS Project, MS Access and MS Word.
- Three (3) or more years of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
- Excellent verbal and written communication skills.
- Excellent analytical and business solution development skills, including the proven ability to function effectively in a dynamic environment.
- Able to proactively flag at-risk areas of business based on analysis of data and KPIs.
- Ability to develop statistical tracking methodologies to track performance and measurement against set standards of quality.
- Ability to develop dependable feedback systems and tracking.
- Experience with process mapping and procedure writing.
- Business and strategic thinking acumen.
Skills
- MS Excel
- MS Project
- MS Access
- MS Word
- Tableau
- Alteryx
- Business Analyst Professional (CBAP)
- Six Sigma
- Data Science
- Project Management Professional (PMP)
- Process mapping
- Procedure writing
Location
- Ontario
- Hybrid
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- 3-5 years
- 3+ years
Education Level
- Bachelor degree in Business Administration, Business Technology, Analytics or related field.
- Business Analyst Professional (CBAP)
- Six Sigma
- Data Science
- Project Management Professional (PMP)
Salary/Compensations
- $90810 - $113512 Annually
Benefits
- 100% employer paid Health & Dental benefits
- 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
- Company-paid life insurance and long term disability
- Spending account to support fitness goals (e.g. gym memberships)
- Competitive paid time off (including vacation and parental leave)
- Defined Benefits Pension Plan through OMERS
- Career development and tuition reimbursement
- Exciting employee engagement and appreciation events throughout the year
About the Company
- Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process.
- Toronto Hydro is committed to fostering an inclusive and accessible recruitment process.
- Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process.
Equal Opportunity
- We welcome applications from all qualified candidates.