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About the Role
The Assistant Manager, Supply Chain will support and elevate daily operations across multiple internal and external teams within Supply Chain and Fulfillment. This role manages day-to-day operational execution, workflow coordination, cross-functional collaboration, and continuous process improvement initiatives.
Responsibilities
- Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization
- Collaborate across multiple internal departments and external partners to ensure seamless execution and prevent disruptions
- Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision-making
- Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions
- Balance workload across teams to maintain productivity, efficiency, and service-level expectations
- Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution
- Lead team meetings, operational check-ins, and cross-functional updates with clarity and professionalism
- Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows
- Provide constructive feedback and coaching to promote accountability and continuous development
- Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility
Requirements
- 3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments
- 1-2+ years of leadership or supervisory experience preferred
- Demonstrated experience managing high-volume workflows with measurable performance impact
- Proven ability to analyze operational data and translate insights into actionable improvements
- Experience working in fast-paced environments with shifting priorities
Skills
- Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, reporting, dashboards)
- Strong analytical and critical-thinking abilities with structured problem-solving approaches
- Operational discipline and attention to detail
- Leadership presence with the ability to influence and guide team members
- Effective written and verbal communication across all levels of the organization
- Ability to manage multiple priorities while maintaining accuracy and accountability
- Collaborative mindset with strong cross-functional coordination capabilities
- Proactive ownership mentality and high level of initiative
Experience Level
- 1-2+ years of leadership or supervisory experience preferred
Salary/Compensations
- $70,000 - $80,000
Benefits
- Healthcare
- Paid time off
- Retirement planning
- Opportunities for career advancement
- Medical, Dental, Vision and Prescription Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account | Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Parental Leave
- Life Insurance
About the Company
- Signet Jewelers is a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love.
- Signet Jewelers is also a “Great Place to Work-Certified™” company.
Equal Opportunity
- Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace.
- All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law.
- Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.