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About the Role

As a Meta Retail Specialist, you will support a designated territory of Meta retail displays, handling routine maintenance, minor repairs, installations, and display refreshes. You will also perform core merchandising tasks such as inventory replenishment and planogram compliance. This role requires independent work using basic hand tools to maintain display functionality and brand consistency.

Responsibilities

Execute scheduled service visits across an assigned route of retail locations, adhering to established schedules and program requirements
Consistently complete assigned work according to established schedules and minimize unnecessary rescheduling
Diagnose and resolve technical issues to maintain full functionality and performance of assigned displays
Execute installations, display builds, and refreshes, including fixturing, cabling, media players, and security components
Manage and complete ad-hoc service requests within 48–72-hour SLAs, where required
Ensure full compliance with planograms (POG), brand standards, and display requirements across all locations
Identify root causes of recurring issues and help implement lasting solutions
Accurately document and report all service activity, outcomes, and insights on time
Perform merchandising tasks including inventory replenishment, POP placement, and pricing/fact tag execution
Manage and reconcile trunk stock inventory, ensuring appropriate replacement parts are available to support efficient service delivery and first-time fix success
Build and maintain strong working relationships with in-store personnel
Participate in team calls, client interactions as required, and field ride-alongs to support program success
Complete administrative tasks with accuracy and timeliness, including scheduling and same-day reporting
Adapt to evolving business needs and take on additional responsibilities as assigned
Maintain compliance with all company safety policies, required training, certifications, and professional standards

Requirements

High school diploma or equivalent required
Experience with display installations, merchandising, and planogram execution preferred
Comfortable using basic hand tools to maintain displays
Experience or aptitude for diagnosing and resolving physical display issues, including lighting components, fixtures, and non-functioning buttons
Experience or aptitude for identifying and resolving basic electronic and connectivity issues, including cabling, power, and component integration
Good verbal and written communication skills with the ability to professionally interact with store personnel and internal teams
Ability to manage your assigned route, prioritize your workload, and meet service SLAs with periodic support and guidance
Detail-oriented and organized, with a commitment to delivering quality work and good customer service
Willingness to learn basic problem-solving techniques with a focus on identifying and addressing root causes
Comfortable performing, or willing to learn, basic troubleshooting, installation, and repair tasks across hardware, displays, and connected systems (full training provided)
Must commit to completing the market area's minimum weekly hours or special project hours request
Able to read POG schematics and wiring diagrams and correctly connect components (training provided)
Proficient using your personal smartphone/tablet with GPS functionality to upload photos, report assignment data, reference documents while in-store, and schedule visits
Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
Must have a basic toolkit that includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and Goo Gone
Travel up to 30–60 miles with paid drive time and mileage per company policy
Willingness and ability to travel for 2–3 days to participate in in-person training
Available to meet the market area's minimum weekly hours request, with a flexible schedule based on program needs
All hours and shifts comply with state and local requirements for wages, hours, overtime, and rest break guidelines
Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
Always lift and carry supplies into the store up to 10 pounds
Regularly lift and carry up to 40 pounds
Frequently lift and carry up to 25 pounds
Continuous hand/eye coordination and fine manipulation
Occasionally travel via flight or other modes of transportation

Skills

Basic hand tools
Troubleshooting
Installation
Repair
Merchandising
Planogram compliance
Inventory replenishment
Communication
Organization
Problem-solving
Smartphone/tablet proficiency
Driving

Location

Territory-based

Work Type

Part-time
Flexible scheduling

Experience Level

Entry-level

Education Level

High school diploma or equivalent

Salary/Compensations

USD $18.50/Hr.

Benefits

Weekly pay schedule
Early wage access
Paid required training (online, in-store)
Paid drive time and mileage between stores
Out of market travel pay (drive time, mileage, per diem, hotel)
State-mandated sick time
State-mandated cell allowance by shift
Referral bonus opportunities
401(k) after 12 months of employment
Opportunity to work with a growing company that rewards and promotes its associates
Variety of part-time and full-time roles across the business that can lead to consistent income

About the Company

Channel Partners Solutions is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries.
We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact.
Visit us at www.channelpartners.com for more information.

Equal Opportunity

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.
Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement.
Channel Partners is an at-will employer.
Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA.
We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse.
Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights.
To view our privacy policies please visit Privacy Policy and California Privacy Rights.