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About the Role

The Youth Employment Program is a career pathways program for youth and young adults ages 16-24. It provides work readiness support, occupational skills training, and employment services, along with supportive services. The Employment Specialist/Participant Coach will complete enrollment steps, assessments, and service planning in collaboration with participants to elevate their experiences, strengths, interests, and voice.

Responsibilities

• Manage a caseload of approximately 25 participants, providing individualized coaching and support.
• Conduct comprehensive intake and assessments to determine participant needs, strengths, career interests, and program eligibility.
• Develop individualized service and employment plans in collaboration with participants.
• Provide ongoing one-on-one coaching and case management to address barriers.
• Support participants in achieving academic goals, including persistence in educational programs, credential attainment, and transition to employment or advanced training.
• Facilitate referrals to internal and external support services.
• Monitor participant progress toward education, training, and employment outcomes.
• Assist participants with career readiness, including resume development, job search strategies, interview preparation, and workplace professionalism.
• Support participant job placement and post-placement retention.
• Complete program exit procedures and ensure participants are connected to positive post-program outcomes.
• Provide 90 days of follow-up support in accordance with the funder’s mandate, and one year of follow-up support in line with OBT standards.
• Maintain accurate, timely data entry and case notes in funder-mandated databases and the agency’s Salesforce system.
• Promote a culture of professionalism and accountability.
• Collaborate with program staff, instructors, and external partners.
• Assist in identifying program improvement opportunities and developing services.
• Perform all other duties as assigned by the supervisor.

Requirements

• Experience working directly with individuals from diverse racial, ethnic, and socioeconomic backgrounds.
• Demonstrated commitment to supporting young adults in achieving education, career, and employment success.
• Strong background in case management, career coaching, workforce development, or academic advising.
• Knowledge of workforce development systems, education pathways, and community-based social service resources.
• Ability to build trusting relationships with participants while motivating and holding them accountable to their goals.
• Strong organizational and time management skills, with the ability to manage a caseload and multiple priorities simultaneously.
• Experience working with New York City Department of Youth and Community Development (DYCD) contracts or similar government-funded initiatives required.
• Excellent communication and coaching skills.
• Experience with data tracking, documentation, and performance metrics.
• Ability to work collaboratively with internal teams and external partners.

Skills

• Case management
• Career coaching
• Workforce development
• Academic advising
• Communication
• Coaching
• Data tracking
• Documentation
• Performance metrics

Location

• New York City

Work Type

• Full-time

Experience Level

• Minimum of 3 years of experience in case management, employment services, workforce development, academic advising, or a comparable role supporting adolescents or young adults.

Education Level

• Bachelor’s degree required
• Master’s degree or additional professional training in workforce development, counseling, social work, education, or a related field preferred.

Salary/Compensations

• $60,000–$65,000 annually

About the Company

• Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment.
• Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities.
• Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market.
• OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.