HVAC Service Technician - Career & Compensation Opportunity
Sugar Bear Home Services,LLC · CA, US
22 days agoImpress employers and recruiters.
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About the Role
Sugar Bear is seeking an HVAC professional who can diagnose complete HVAC systems, understand electrical and refrigeration systems, test system performance, and identify safety concerns. The role involves educating homeowners on their system's condition and available repair or replacement options, focusing on providing service rather than pressure sales.
Responsibilities
- Diagnosing the complete HVAC system
- Understanding electrical and refrigeration systems
- Testing system performance
- Checking airflow
- Identifying safety concerns
- Evaluating equipment condition
- Explaining findings in homeowner-friendly language
- Providing repair and replacement options
- Documenting equipment condition
- Taking before-and-after photographs
- Keeping the customer’s property clean
- Reducing callbacks
- Building customer trust
- Generating five-star customer experiences
- Educating homeowners on system status
- Explaining repair options
- Explaining potential future failures
- Presenting available options
- Guiding homeowners on financial decisions
Requirements
- Technical Knowledge
- Attitude
- Communication
- Craftsmanship
- Customer Service
Skills
- Diagnosing HVAC systems
- Understanding electrical systems
- Understanding refrigeration systems
- Testing system performance
- Checking airflow
- Identifying safety concerns
- Evaluating equipment condition
- Customer communication
- Documentation
- Photography
- Property maintenance
- Customer service
Work Type
- Full-time
Salary/Compensations
- $52/hour
Benefits
- Bonus based on performance
- Company car
- Free uniforms
- Opportunity for advancement
- Training & development
About the Company
- Sugar Bear provides the brand, marketing, customers, truck, dispatch and office support, systems, and training.