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About the Role
As a Product Manager, you will manage and grow a portfolio of specialised banking products, improve customer experiences, support portfolio performance, and deliver strategic initiatives. You will collaborate with various teams to bring ideas to life, solve challenges, and support governance practices. This role offers the chance to influence product outcomes, support business growth, and shape the future of specialised banking products.
Responsibilities
- Manage and grow a portfolio of specialised products, including Trust Accounts and Controlled Money.
- Improve customer experiences.
- Support portfolio performance.
- Deliver strategic initiatives.
- Collaborate with technology, operations, risk, legal, compliance, and distribution teams.
- Bring great ideas to life.
- Solve complex challenges.
- Support strong governance practices.
Requirements
- Experience working with business banking products or portfolios.
- Understanding of the regulatory environment for professional services customers.
- Strong problem-solving and critical thinking skills.
- Ability to build effective relationships across a broad range of stakeholders.
- Passion for improving customer experiences and product performance.
Skills
- Product management
- Business banking
- Regulatory understanding
- Problem-solving
- Critical thinking
- Relationship building
- Customer experience improvement
- Product performance enhancement
Location
- Sydney / Warrane, Gadigal Country
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Special offers on banking products
- Discounts from top brands
- Generous employee mortgage rates
- Flexible work arrangements
- Variety of leave options (Culture, Lifestyle, Wellbeing)
- Tailored learning and development opportunities
- Opportunities to give back to the Community through volunteering
About the Company
- Westpac is focused on becoming its customers' #1 banking partner for life.
- Committed to making Westpac the best place to work in the country.
Equal Opportunity
- Westpac fosters a supportive and inclusive community.
- Welcomes everyone regardless of age, gender, background, or abilities.
- Provides additional support for veterans, Indigenous Australians, and the neurodiverse community.
- Offers adjustments during the recruitment process.