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About the Role

Senior Account Managers on our Health teams lead integrated communications programs for influential companies across healthcare, biotech, digital health, medical devices, and life sciences. They translate complex health topics into compelling narratives, guide teams, and ensure communications strategies are forward-thinking and results-driven. This role also involves mentoring team members, contributing to new business development, and delivering exceptional results for Health clients.

Responsibilities

Lead strategic media and analyst relations programs for Health clients.
Build and maintain strong relationships with top-tier healthcare, scientific, trade, and business press.
Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
Oversee measurement and reporting of media performance.
Serve as the day-to-day account lead for up to 5 Health clients.
Direct teams of 5–10 members, managing workflow, priorities, and team development.
Provide strategic counsel aligned with each client’s business objectives and healthcare-focused goals.
Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
Ensure accurate client billing, expense management, and overall account health.
Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
Serve as an ambassador for the agency and our Health teams.
Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
Attend networking events, seminars, and conferences relevant to healthcare, life sciences, and communications.
Lead at least one agency-wide training annually and participate in internal trainings.
Establish and maintain a focus area within agency support.
Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
Lead by example and ensure teammates have clarity on roles, responsibilities, and Health objectives.
Deliver high-level account management and strategic counsel specifically for Health clients.
Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
Mentor and develop team members, ensuring alignment with agency standards and client objectives.
Support agency growth through client development, business opportunities, and thought leadership in the Health sector.

Requirements

Minimum of six years of experience in PR, marketing, or communications agencies.
At least one year as an Account Manager.
Prior experience managing Health clients in an agency environment.
Strong understanding of the healthcare, biotech, and life sciences industry and media landscape.
Established relationships with healthcare, scientific, trade, and business media.
Proven ability to develop and lead communications strategies that drive visibility and credibility for Health brands.
Strong writing, storytelling, and strategic thinking skills.
Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
Track record of mentoring and developing junior staff.
Organized, proactive, and entrepreneurial mindset.
Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.
Candidates must reside in one of the listed states or D.C. at the time of hire.

Skills

Healthcare innovation
Regulatory communications
Patient engagement
Scientific communications
Media relations
Integrated programs
Strategic thinking
Writing
Storytelling
Digital communications
Crisis support
New business development
Team development
Budget management
Client billing
Expense management
Thought leadership

Location

New York, NY (Hybrid)
San Francisco, CA (Hybrid)
Remote (California)
Remote (Colorado)
Remote (Connecticut)
Remote (Florida)
Remote (Georgia)
Remote (Illinois)
Remote (Iowa)
Remote (Kansas)
Remote (Maryland)
Remote (Massachusetts)
Remote (Michigan)
Remote (New Hampshire)
Remote (New Jersey)
Remote (New York)
Remote (North Carolina)
Remote (Ohio)
Remote (Oregon)
Remote (Pennsylvania)
Remote (Rhode Island)
Remote (South Carolina)
Remote (Tennessee)
Remote (Texas)
Remote (Utah)
Remote (Virginia)
Remote (Washington)
Remote (Washington, D.C.)

Work Type

Hybrid
Remote
Full-time

Experience Level

Senior
Minimum 6 years of experience in PR, marketing, or communications agencies
At least 1 year as an Account Manager

Salary/Compensations

$90,000 to $125,000

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) matching
Generous paid time off
Flexible hybrid work model
Generous vacation policy
Extended summer breaks
Extended winter breaks
Early log-off on Fridays (Empower Hours)
401(k) plan with employer matching
FSA options
Paid parental leave benefits
Commuter benefits
Annual Growth Mindset stipend
Monthly technology reimbursement
Wellness benefit program
501c3 donation matching program
Mentorship opportunities
Ongoing professional development opportunities
Monthly recognition
Team celebrations
Employee referral bonuses
New business referral bonuses
Quarterly Highwire events
Team gatherings
Dog-friendly office environment

About the Company

Highwire is a strategic marketing communications agency at the intersection of innovation and industry.
We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose.
Our expertise spans strategic marketing and communications, corporate reputation, creative, and insights.
We deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.
We believe that storytelling fuels transformation and that impactful stories represent all voices and perspectives.
We foster an inclusive environment where everyone can feel safe, celebrated and worthy.
Our people-first culture is driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction.
We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life.
We value personal accountability, high standards, and boundless motivation.
Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.

Equal Opportunity

We know that the most impactful stories represent all voices and perspectives.
As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.
We ensure that every Highwire Walker has the requisite support to soar in their careers.
Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture.
We aspire to change our industry and build a better future for all.