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About the Role
Sensorum is looking for a highly execution-oriented Product Manager to turn product strategy into well-defined, successfully delivered work. You will own the day-to-day product delivery process for the Technology team, conducting user research, translating needs into requirements, managing the backlog, leading engineering meetings, performing acceptance testing, and coordinating rollouts. You will also manage high-priority special projects and partner with the VP of Product on detailed planning and cross-functional execution.
Responsibilities
- Own the preparation and ongoing management of the technology backlog.
- Translate product concepts, user needs, and workflow requirements into clear user stories, technical tickets, acceptance criteria, and supporting documentation.
- Lead daily engineering standups, backlog refinement, sprint planning, sprint retros in partnership with the Engineering Team Lead.
- Ensure upcoming work is sufficiently researched, scoped, prioritized, and ready before it enters a sprint.
- Track delivery risks, dependencies, open decisions, and blockers, escalating issues when strategic prioritization or leadership intervention is required.
- Maintain clear visibility into sprint commitments, delivery progress, and changes in scope.
- Conduct structured user research with nurses, enrollment specialists, field installers, and other internal operational users.
- Observe existing workflows and identify usability issues, manual work, process bottlenecks, and unmet user needs.
- Synthesize qualitative feedback and operational data into clear product findings and recommendations.
- Validate proposed workflows and product designs with users before development begins.
- Partner with the VP of Product to translate product discovery and strategic priorities into implementation-ready requirements.
- Own product acceptance testing for new features, integrations, and workflow changes.
- Develop test scenarios based on user requirements and acceptance criteria.
- Validate installer applications, clinical workflows, patient management tools, integrations, webhooks, and other product functionality before release.
- Identify defects, edge cases, and workflow gaps and coordinate their resolution with Engineering.
- Own the tactical implementation of priority product and technology pilots.
- Convert pilot hypotheses and strategic direction into detailed project plans, milestones, owners, operating processes, and measurement plans.
- Coordinate internal teams, external vendors, technical dependencies, and operational readiness.
- Manage pilot configuration, testing, training, launch, issue resolution, and ongoing performance tracking.
- Regularly assess whether pilots are achieving their intended operational, clinical, or commercial outcomes.
- Surface decisions, risks, and findings to the VP of Product and the rest of the Leadership Team.
- Serve as the primary day-to-day product partner for Clinical Operations, Enrollment, Field Operations, and other internal users.
- Ensure product releases address meaningful operational needs and can be successfully adopted by end users.
- Prepare release notes, workflow documentation, training materials, and rollout plans.
- Gather structured feedback following releases and pilots and incorporate findings into future product work.
- Maintain strong communication between Product, Engineering, and Operations.
Requirements
- 3–5 years of experience in product management, product operations, technical program management, implementation, or a related role.
- Experience working closely with software engineering teams and independently managing agile product delivery processes.
- Ability to conduct user research and translate complex workflows into clear product requirements and engineering tickets.
- Strong project management skills, including the ability to coordinate multiple stakeholders, dependencies, and deadlines.
- Comfort testing software, investigating issues, understanding system behavior, and discussing APIs, integrations, data flows, and technical tradeoffs with engineers.
- Exceptional organization and attention to detail.
- Strong written and verbal communication skills.
- High ownership, sound judgment, and the ability to operate effectively with limited structure.
- Comfort working with a distributed team that includes US-based and international engineers.
- Willingness to work at least 2-3 days a week from Sensorum’s New York City office.
Skills
- Product Management
- Product Operations
- Technical Program Management
- Agile Product Delivery
- User Research
- Workflow Translation
- Product Requirements
- Engineering Tickets
- Project Management
- Stakeholder Coordination
- Dependency Management
- Deadline Management
- Software Testing
- Issue Investigation
- System Behavior Understanding
- API Discussion
- Integration Discussion
- Data Flow Discussion
- Technical Tradeoff Discussion
- Organization
- Attention to Detail
- Written Communication
- Verbal Communication
- High Ownership
- Sound Judgment
- Distributed Team Collaboration
- Healthcare Technology
- Value-Based Care
- Medicare Advantage
- Clinical Operations
- Remote Patient Monitoring
- Healthcare Claims
- Eligibility
- Risk-Adjustment
- Patient-Level Operational Data
- Third-Party Software Implementation
- Hardware Implementation
- AI Integration
- Healthcare Data Integration
- Clinical Team Support
- Field-Based Operational Team Support
- Product Analytics Tools
- SQL
- Structured Data Analysis
Location
- New York City, NY
Work Type
- Hybrid
Experience Level
- 3-5 years
Salary/Compensations
- $130,000 – $160,000 / year
Benefits
- Meaningful early-stage equity grant (4-year vesting, 1-year cliff)
About the Company
- Sensorum Health is dedicated to helping older adults with chronic conditions stay out of the hospital and healthy at home.
- By pairing next-generation ambient sensors and advanced AI with a dedicated remote clinical team, we detect early signs of illness and deploy tailored care before a crisis happens.
- We partner with health plans and medical groups to keep patients healthy, independent, and out of the hospital while driving down unnecessary medical costs.
- We are a patient-first team building the care standard we want for our own families.
- Sensorum was founded after our co-founders witnessed the flaws of a reactive healthcare system up close with their own loved ones and from years working in healthcare.
- Nearly 90% of older adults want to age at home, yet a structurally reactive healthcare system routinely fails them and costs Medicare an estimated $35 billion every year in avoidable hospitalizations.
- Sensorum is scaling rapidly as we transform value-based care delivery.
- We are actively expanding enterprise partnerships with leading healthcare organizations like Intermountain Health and some of the nation's fastest-growing Medicare Advantage plans.
- Our growth trajectory is capitalized by venture leaders including GV (Google Ventures), Wavemaker 360, Operator Partners, Innospark Ventures, and Brighton Health Partners.
- Our team brings deep operational and technical execution from the U.S. Navy SEALs, Clover Health, Goldman Sachs, Spring Health, Flatiron Health, and Peloton.
- We are advised by some of the best in the industry from SCAN Health Plan, Humana, Iora Health, and Bamboo Health.