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About the Role
Serve as a key technical interface between customers and internal engineering teams for a global manufacturer of electronic connectivity solutions. This is an engineering-first, customer-facing role with a strong commercial focus, driving design wins from concept through production.
Responsibilities
- Serve as the primary technical contact for assigned customer accounts, developing relationships with engineering, purchasing, and program management teams.
- Partner with Sales to identify and develop new business opportunities.
- Drive technical design wins by understanding customer applications and recommending appropriate connector and interconnect solutions.
- Support customers throughout the full product development lifecycle, from concept and design through qualification, validation, and production.
- Collaborate with Engineering, Product Management, and Manufacturing teams to develop customized solutions based on customer requirements.
- Conduct customer visits, technical presentations, product demonstrations, and design reviews.
- Provide technical guidance on connectors, cable assemblies, and interconnect products, including product selection, application support, and design optimization.
- Review customer drawings, specifications, and mechanical designs using CAD tools such as Creo or SolidWorks.
- Influence customer design decisions by communicating technical advantages and application-specific solutions.
- Support new product introductions and communicate market and customer feedback to internal product development teams.
- Monitor competitive technologies, industry trends, and emerging customer requirements to identify growth opportunities.
- Travel regularly to customer locations and other company engineering or manufacturing sites as needed.
Requirements
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
- 5+ years of experience in Field Applications Engineering, Applications Engineering, Design Engineering, Technical Sales Engineering, or another customer-facing engineering role.
- Strong technical knowledge of connectors, interconnect systems, cable assemblies, or related electromechanical products.
- Experience supporting customers through product design, qualification, validation, and production.
- Demonstrated ability to build strong customer relationships and communicate complex technical concepts effectively.
- Experience with CAD software such as Creo or SolidWorks.
- Strong presentation, communication, and project management skills.
- Ability to work effectively across Sales, Engineering, Product Management, and Manufacturing organizations.
Skills
- Mechanical Engineering
- Electrical Engineering
- Field Applications Engineering
- Applications Engineering
- Design Engineering
- Technical Sales Engineering
- Connectors
- Interconnect systems
- Cable assemblies
- Electromechanical products
- CAD software
- Creo
- SolidWorks
- Presentation skills
- Communication skills
- Project management skills
Experience Level
- Senior
Education Level
- Bachelor's degree
About the Company
- Global manufacturer of advanced electronic connectivity and interconnect solutions.