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About the Role

Under the supervision of the Assistant Director of the Senior Services program, coordinate all In-Community services of the older adult center network. Provide oversight of all funded and non-funded services provided to older adult participants.

Responsibilities

Maintain proper oversight of the stocking and re-stocking of supplies for the program.
Coordinate the planning of in-community services such as benefits & entitlements, case assistance, shopping assistance, chore services, friendly visiting, and telephone reassurance.
Manage a robust Evidence-Based program for Caregiver and Behavioral Health supports for families at home.
Maintain and comply with the standards set by the Department for the Aging (DFTA) and Department of Health & Mental Hygiene (DOHMH), including city, state, and federal governing guidelines.
Ensure in-home, older adult safety as required by the Fire Department of New York (FDNY).
Supervise and train volunteers and staff of In-Home services.
Supervise In-Home Program Specialist(s) with their duties.
Report potential unsafe conditions to the Assistant Director in a timely manner.
Assure the accurate and up-to-date required documentation of records are kept in a neat and organized manner.
Perform weekly observance of STARS data for accuracy.
Supervise the daily input of case notes and updating of senior information in the STARS system.
Meet all deadlines of assigned duties.
Create an Activity Calendar for Homebound participants.
Generate a Monthly Units of Service data report.
Generate a Monthly In-Community program report.
Maintain and ensure that all unit targets and goals are met by staff.
Submit all unit sheets documentation to a Data Specialist daily.
Conduct weekly case meetings to properly follow-up items for seniors to efficiently manage in their homes.
Create and maintain an accurate list of support linkage groups and collaborative contacts.
Oversee that older adults are referred to virtual activities and other resources for social engagement.
Manage all In-Community staff and programming across the Elmcor Network.
Identify and resolve problems in a timely manner for their department.
Develop alternative solutions with the Assistant Director and/or the Director.

Requirements

Must receive/obtain a Food Protection License from the Department of Health & Mental Hygiene and follow State guidelines.
Must receive/obtain First Aid, CPR, AED training.
Must receive/obtain Certificate of Gerontology.
Must have a valid Driver’s License.
Must have a High School Diploma with 5+ years’ experience in senior services or related field in a managerial capacity.
Directly supervise all volunteers and staff in the In-Community department.
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Location

Golden Phoenix Adult Center location 1

Work Type

Full-time

Experience Level

Managerial capacity

Education Level

High School Diploma
Certificate of Gerontology

Benefits

15 Vacation Days (Accrued to be used after Probationary period)
12 Sick Days (3 per quarter)
Floating Holiday 1 annually
401K retirement plan with 3% match after 90 days of employment
Medical Benefits after 30 days of employment with Cigna
Dental/Vision eligible after 90 days of employment
Access to Gym/Weight Room
Access to Boxing Ring
Short Term Disability
Life, Accidental Insurance available through Aflac
Transit Check for commuting expenses
Legal Shield for legal services
Public Service Loan Forgiveness (PSLF) participant