Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this General Clerk III - Help Desk Support role.
Rezi rewrites your resume against G2 Innovative Solutions Inc's job description. Free.
Tailor your resume to this General Clerk III - Help Desk Support role.
Rezi rewrites your resume against G2 Innovative Solutions Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the General Clerk III - Help Desk Support posting at G2 Innovative Solutions Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the General Clerk III - Help Desk Support posting at G2 Innovative Solutions Inc — free, in seconds.
About the Role
G2IS is seeking a General Clerk III- Help Desk Support to provide support in areas to include answering all phone calls, emails, assign appropriate time and leave units, updating employee profiles, activating/deactivating employee profiles, performing validation overrides, performing tour of duty unit maintenance, gathering and providing reports as requested performing special projects.
Responsibilities
- Answering all phone calls
- Answering all emails
- Assign appropriate time and leave units
- Updating employee profiles
- Activating/deactivating employee profiles
- Performing validation overrides
- Performing tour of duty unit maintenance
- Gathering and providing reports as requested
- Performing special projects
Requirements
- Must be willing to go onsite
- Must live in Austin, TX area
- High school diploma or its equivalent
- 2+ years of experience in the field or in a related area
- Working knowledge of Microsoft Office Access and Excel
- Applicants selected will be subject to a security investigation
- May need to meet eligibility requirements for access to classified information
Skills
- Strong oral and written communication skills
- Telephone and email etiquette
- Exhibit tact and diplomacy
- Effective listening
- Patient
- Goal-oriented focus for resolution of an issue
- Proficient with Microsoft Outlook, Excel, MS Word
- Manage customer expectations for resolution of issues
- Attention to detail
- Ability to multi-task
- Independently research and resolve issues with minimal need for Supervisory support
- Provide clear and concise documentation
- Interpret laws, policies and procedures
- Adaptable to changing systems, procedures and policies
- Work in a team environment
Location
- AUSTIN TX
Work Type
- ONSITE
Experience Level
- 2+ years of experience
Education Level
- High school diploma or its equivalent
About the Company
- G2IS is a US Small Business Administration (SBA) and Center for Veterans Enterprise (CVE)-verified Service-Disabled Veteran-Owned Business (SDVOSB) who provides Federal clients system and technology integration, program management, business process optimization, and enterprise solutions.
Equal Opportunity
- Equal Opportunity Employer Veterans Disabled
- G2IS is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
- We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
- Accommodations are available for applicants with disabilities.